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"Nice hotel"

"Is this ri We booked a room at the Shangri-La Sydney for over $750 for one night to celebrate my sister’s birthday, expecting a special and memorable experience. Later in the evening, a couple of her friends came to our room around 10:30 pm to celebrate with us. We were laughing, talking and enjoying our time together when the hotel manager arrived with another staff member. They were very strict and firm in their approach, telling us to be quiet and that our friends had to leave within 30...

"The views were beautiful a little noisy sliding doors need fixing fir wind and noise but either wise an amazing stay thank you 😊"

"Mum and daughter trip. The elevator was not working when we checked in so we opted to climb the stairs to our room. The room was amazing with glimpses of Darling Harbour. Fantastic location — we had a great stroll around the area and grabbed some dinner. Unfortunately we got stuck in the lift for 45 minutes coming back from dinner and on the way to check out the pool. Website that day had said they were having problems with the lifts so this was not totally unexpected. Staff were amazing and...

"Honestly faultless"

"Overall a brilliant stay in a great hotel in a perfect location."

"The hotel is beautiful and comfortable. I would definitely stay there again."

"Nothing"

"Our room was lovely. Very quiet and clean. All the necessary toiletries, equipment and safe. Got upgraded and had view over Sydney Harbour Bridge. Best thing about this hotel is it's location which is second to none if you are wanting to be near all the touristy things. Breakfast superb with everything you could possibly wish for. Bed very comfy and huge. Sylvesters restaurant was excellent and very good value with our $50 off voucher. Very good value too for a top rate hotel."

"Improving the wait times for the lift and offering on-site parking in the building would make the stay much more comfortable."

"Quite well maintained given it age. Lovely pool and spa all well maintained. The cafe and bar areas all nice. Easy stroll to the beach and amenities. Can’t go wrong. Ocean views a delightful start to the day!"

"Used the online check-in which was great, but it meant I didn’t speak to anyone to obtain room keys. My whole stay I tried to call the front desk/reception from the suite for information, but they NEVER answered. For the room I booked & the price I paid, this was unacceptable & so frustrating. Terrible service."