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"An outstanding five-star experience from start to finish. The hotel was exceptional, with impressive facilities, a welcoming atmosphere and excellent attention to detail. The staff were professional, attentive and friendly, and consistently went out of their way to make our stay enjoyable. The room service meals were outstanding and added another special touch to an already memorable experience. The hotel exceeded our expectations, and we would gladly stay again. Highly recommended."

"😊"

"There was no spa pool even though it showed there was one on the Expedia website. TV's in the rooms are not smart TV's so no Netflix or steaming services and you can not use mirroring or anything to throw things up from your device. Parking and location was great for our visit. Breakfast had a great selection and catered well for my GF needs."

"Great place to stay in Auckland."

"Excellent hotel. Great location, rooms well appointed, staff Excellent. Overall a lovely place to stay in Auckland. Would recommend."

"Staff was helpful when we raised an issue on our bedroom musty smell and was giving me light headache after two days, they arranged to move us to their newly renovated room. The new room was great. The breakfast was very nice. Good food selection and helpful staff."

"Great stay. Not too far from city center. Not too loud and easy to navigate. Friendly staff and happy to help"

"I was charged again when I checked in, even though I had already paid through Expedia. The automatic check-in meant I couldn't get any help on-site and had to email you later. This made the whole process unnecessarily complicated for me. It may be convenient for your operations, but it was a terrible guest experience."

"Free airport shuttle a great help. Clean as always and lovely staff"

"Great location. Safe and well appointed. Comfortable bedding."

"Our 10 hr stay was alright."

"Room was spacious, well presented and clean. Staff were very friendly and helpful."

"Great"

"Extremely convenient to international airport and very very soundproof"