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"Amazing hotel with nearby train station, family friendly. Amazing buffet !!!"

"Travelled in Sept 26 and stayed 4 nights total. Location just Ok - I based my selection on Google maps and proximity to Shinjuku. Mistake. However, best breakfast experience of my travels in Japan."

"Great staff, tidy accomadation,comfy beds and great location"

"Everything was amazing, would highly recommend"

"長い髪の毛が足拭きマットに付いていました。"

"Ser más amables"

"having a large living room area with washer/dryer, and equipped with small kitchen."

"The hotel was conveniently located for restaurants and shopping, and the staff was very nice."

"This was our 2nd time staying in the Granbell in our 4 trips to Japan we usually start our trip off in Shinjuku. Our first trip 4 years ago the hotel seemed much better kept the staff welcomed you on arrival and greeted you leaveing and comming or at least acknowledged you existed. The hotel was clean and area seemed fairly good. We did notice a few things on the trip that we brushed off until this particular stay. The hotel room was getting fairly old and had alot of damaged stuff. When we...

"Very clean hotel with helpful staff, centrally located as train transport on the door, restaurant, shopping area all very close. We have a comfortable stay and will comeback again. Highly recommended 👍👍👍"

"Unclear policies until check in. website did not state you could not use public bathing or fitness suite if you have tattoos we was presented with this policy by the hotel at check in. booking platform could not help to resolve this issue and cushomer service has also been poor with multiple emails a day from differrent people. Tired looking hotel for the price with lots of people who were not guests coming/going to the hotel to visit men. Would not recommend staying here."

"Excellent customer service. Friendly and helpful staff Location is close to everything Will definitely come back"