Hotel with a Concierge in Ashford from SAR 301

"The outside of the property looks tired. Staff at the Marco Pierre White, although sufficient in number, were not attentive enough. Maybe more training needed."

"Has been refurbed very impressed with rooms great value for money "

"Stayed 1 night at the hotel. Got to our room to find dirty socks and clothes by the bed. The staff need to check the rooms properly. Television channels work intermittently."

"The hotel was lovely, superbly located, meters from Westgate. The problem was we were promised a room that would not overlook the parking lot. We came back 2 times, at 12:00 and 2:30, but they said the room was still not ready, that we had to wait till 3 o’clock. We had tickets to punt down the river at 3 so could not stay, but immediately upon finishing it returned to the hotel. To our surprise they then took us to a room that overlooked the parking lot! We asked to be changed and they took us to a tiny room that overlooked a small patio, that was right beside the communal terrace, so quite noisy. It was not what we had hoped for. Having said that, the room and bathroom were pretty and clean, the breakfast was good and the location superb."

"Very clean hotel in the besto possible location But expensive "

"Room was a great size. Bed was super comfortable. Clean and tidy room, would benefit from a fresh coat of paint. Facilities were good, but needed a good clean in the sauna and changing rooms. Breakfast was great, big variety of foods. Staff were friendly, hard working and helpful."

"Overall we had a lovely stay. Only complaint was that we were cold in the evenings…it was less than 10° outside and the bar had air-conditioning on! We got really cold. The restaurant was also cold, so we only ate there the first night. The food was good, spoilt only by my poached eggs being cool the first day, and when I asked for them to be hot the second morning, they were only just warm! Otherwise a lovely breakfast. Shower very good, and plenty of hot water for baths to warm us up!"

"This property does not look much from the outside. However, one can’t judge a book by its cover. This property has been newly renovated. The staff are all exceptional and very helpful. The good is good. The amenities are great. A fabulous breakfast included in the price. Buffet continental and a-la-carte hot meals all included. Overly garden area. Very nice bar and lounge uk relax and a great location. Highly recommend."

"Everything was beautiful, the room, the firepit restaurant, the location. Will come again"