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"When I got there my Ocean Front room was “upgraded” (w/out my consent) to a suite. The suite was in the worst corner/location on the property with a view of the daily dining area and the back of the property. You couldn’t see the ocean even if you leaned as far forward on the balcony as possible. In addition, the smell of mildew emanating from the hallway became overpowering once you opened the door to the room. We went to the front desk only to be told that it was the height of the season and...

"2nd time visit ...Awesome place !! Staff was very friendly, loved the location & the food & the atmosphere"

"A lot of the staff was extremely rude and less than helpful or accommodating. Restaurants were nothing to talk about and the bartenders were obnoxious and so rude. Guest services was extremely nice. Hardly any entertainment or music at the pool area or nighttime"

"we loved everything about the Barcelo, except the casino. Staff was not very good in the casino."

"Very friendly"

"The rooms were ok nothing lavish but clean and the staff were so nice and helpful. The cleaning staff cleaned so well I was pleasantly surprised! The Hilton was deff a great choice to stay at. The amenities didn’t really apply to me because I rented a car and went out around the whole island to explore so I would end my day at the hotel beach. Great chair and towel service and bars."

"The hotel itself was okay. Pools were nice. The rooms were not clean at all. We had a roach -a big one . We went down to front desk - it was 11 pm. We were tired from our night out and offered little help. They said cleaning crew was unavailable. No apology at all. We had to move are room from 1st floor to 5th floor after a 45 min wait. It was about 12:30 am. Next day we asked the manager Melissa about not having 1st floor and were upset about prior night. She was apologetic but said little...

"Great customer service!"

"Staying at the divi Dutch the only complaint was that everything u wanted to eat or drink was all located across the street at the divi village. There was nothing actually on the property of the Divi Dutch so that was a bit difficult when u wanted something as simple as a coffee."

"Very nice!"