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"They need to offer free breakfast for what the rooms cost"

"Very nice hotel in a great location. Room was clean and quiet. Bartender was fantastic, even though he was slammed and by himself. Overall, very good value."

"The hotel shuttle made it super easy to go places without having to take your own vehicle since parking is rather difficult in Hot Springs."

"We stayed there for one night. It was a beautiful lake view and we stayed in a room with a balcony. The actual room was not the cleanest. The lamp shades had mold on them and the actual lamps were rusted. The walls had stains and looked like it was repainted in areas but definitely didn’t match. The baseboard in the room was beyond dirty. For one night it was fine but not sure if I would have stayed another night if we were planning on it."

"I was excited to stay here until I actually checked in. I reserved a "forest view" room which is at the very back of the property and turned out to be kind of creepy. It's just the small parking lot jutting right up to the woods where the hotel also left some construction scaffolding and random table & chairs in the parking spaces. If I had seen actual pictures of this area before booking I would have picked another room. (Courtyard view looked great!) Upon entering, I noticed the room...

"Walls are paper thin, dated, the front desk wasn’t friendly, just short of rude. It was a zoo, parking was terrible. Never staying there again."

"There was glasses or water jeg kept. Tv table dusty. Patio furnitures are old and not clean. There was no facility to keep our bags and no hangers. Laundry bag not kept. Shower knob was very hard to turn. Sofa was torn in couple of places. No cleaning clothes kept in kitchen. These are small but matters. Otherwise stay was good."

"Beautiful historic hotel. It was our first trip to Hot Springs. Perfect way to take in old timey bathouse vibes. Felt old, classic, and well cared for. The street was busy but the hotel was quiet. We loved the rooftop restaurant. Great view. Would stay again!"

"Room was very clean and staff very helpful. Room seems dark and cluttered. Bedding is very clean and white but very heavy. Extra blanket in drawer was appreciated. Lack of light was a problem to read. Floor lamp needs to be by the big chair. A/C unit works well but very noisy and blows continually. Ironing boards are outdated and seldom used. Rack with hangers way too close to sink. Lots of hot water and good shower. Picture totally inaccurate on ad. All in all it was a very good price...

"Parking was good bed was ok, air worked great. but room was not clean there was a lot of hair in shower looked like it had not been cleaned. Room had a lot of dirt on walls the room I got was not the one on the Website overall not a very clean hotel would not recommend !!"

"There is no management. Here you receive a code to get inside of the gate. It is in a good location in this city. The room was very nice. It's under renovations. The breakfast is some muffins and coffee and stuff in the room. They tried to make it nice on a busy street, but very clean room did not see any amenities here.Other than the inside of the room, it is a very short ride to downtown hot springs"

"Beds were comfortable."

"Everything was good except buffet breakfast was a little to be desired, biscuits hard, powdered eggs horrible. The remaining items were good."

"Love it. We will stay there again."

"The hotel is currently under renovation which we were unaware of when booking. The whole first floor is under construction and empty. The rooms were good. Breakfast was only continental and was only a very small table right outside the elevators which made for a tight space if more than 2 people were there to get food."

"We thoroughly enjoyed our stay @ Best Western Plus Inn of the Ozarks. The staff was friendly and very helpful. The room was clean & amenities were great. We really enjoyed the outdoor pool and the arcade on the property. The restaurant on the property was very affordable and very accessible. We will definitely go back again."

"I rarely leave negative reviews, but this experience warrants one. At approximately 2:00 a.m., I pulled back the comforter on my bed and discovered numerous visible stains covering it. Hoping it was an isolated issue, I checked the comforter on the second bed, and it was also covered in stains. It was honestly disgusting and completely unacceptable. I reported it to the front desk later that day. The bedding was replaced, but no one could tell me what the stains were. By that point, I had...

"Clean room and great staff Kira is a good lady thank you!"

"Breakfast options were minimal. If staying on the second floor, be prepared to walk stairs. Room was clean overall. Beds were decent."