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"Lovely hotel. Rooms are a bit dated, but that is what makes it a charming hotel and stay. Staff was amazing and accommodating. 10 out of 10…. Will stay again!"

"Really spacious nice clean room. The separate bedroom and living area is great for traveling with family. Staff were really friendly and super helpful. The location was great and really close to downtown. Breakfast was great. The only issue was when we ordered dinner the first night we stayed. I felt the food was overpriced and it took a really long time to come out. However, I would absolutely stay there again and highly recommend it."

"The hotel shuttle made it super easy to go places without having to take your own vehicle since parking is rather difficult in Hot Springs."

"This property has so much potential, stayed a couple of years ago and it was great. I wanted a top floor balcony room with a lake view. I made a mistake when reserving the room and got a first floor pool view room instead. I was told there were no other rooms available but was assured as soon as one was available we would be moved. We stayed for a week, never notified of a different room. The pool was dirty, it was never cleaned and the pump and filters were either not working or never turned...

"This motel/spa is a work in progress but will get a 5 star solid review once they fix the kinks. The map on the website is not to scale so I couldn't figure out where the sauna was located which I was really hoping to use. There wasnt any sinage easily visible that directed you to its location. Once I found it the door was locked! Only to later discover it just was that hard to open but....by that point I was needing to check out. The walking trails in the back of the property are magnificent!...

"Clean rooms"

"There was glasses or water jeg kept. Tv table dusty. Patio furnitures are old and not clean. There was no facility to keep our bags and no hangers. Laundry bag not kept. Shower knob was very hard to turn. Sofa was torn in couple of places. No cleaning clothes kept in kitchen. These are small but matters. Otherwise stay was good."

"Comfortable beds. Breakfast ok. Strange odor in room."

"Beautiful historic hotel. It was our first trip to Hot Springs. Perfect way to take in old timey bathouse vibes. Felt old, classic, and well cared for. The street was busy but the hotel was quiet. We loved the rooftop restaurant. Great view. Would stay again!"

"Clean room"

"Parking was good bed was ok, air worked great. but room was not clean there was a lot of hair in shower looked like it had not been cleaned. Room had a lot of dirt on walls the room I got was not the one on the Website overall not a very clean hotel would not recommend !!"

"The room was very clean. When we arrived there was a basket with snacks and water bottles. The coffee area had a couple of muffins which was a nice treat. Check in is all electric which is very easy to navigate through. No front desk staff on property. The one staff member I meet in the morning was very friendly and helpful. The location is on the same street as the Hot Spring National Park about a mile in 1/2 down the road. We would stay here again."

"Beds were comfortable."

"Everything was good except buffet breakfast was a little to be desired, biscuits hard, powdered eggs horrible. The remaining items were good."

"Love it. We will stay there again."

"When we made the reservation, no one told us they were under major renovation. No lobby, make shift breakfast area with no seating. You ate in your room."

"Clean room, nice pool, nice hot tu"

"Awesome as always. Tony and Marie at the front desk will help you with anything you need"

"VERY CLEAN, NICE STAFF BUT DID NOT FOLLOW UP ON OUR COMPLAINTS ABOUT KIDS BANG AND JUMPING UP AND DOWN IN THE ROOM ABOVE US DURING THE NIGHT AND THE NEXT MORNING. BEST FREE BREAKFAST WE HAVE EVER HAD. POOL OUT OF ORDER."

"Breakfast options were minimal. If staying on the second floor, be prepared to walk stairs. Room was clean overall. Beds were decent."