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"Upgrade to room with a view of town square"

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"A bit of misunderstanding as this was a honey moon gift And they hadn’t taken my money and was asking the couple"

"I came across a lot of hair on the bedding and in the bathroom. Called the reception staff to ask for a fan to be told all fans were in use. Personally I feel like there should be a fan in each room. Went done for breakfast, waited at the main desk for a member of staff to guide me as I needed to pay etc, waited 5 mins and nobody showed up so I left. Good location, spa facilities were also very good."

"Sauberes Zimmer und nettes Personal. Das Frühstück war gut. Parkplätze sind kaum vorhanden."

"Staff very friendly, food was excellent, made to feel very welcome, would stay again."

"I enjoyed the stay at the Hotel and had no issues with the room or the hotel service. There were 2 matters which i didn't like, the £15 per night for resident parking but accepted that. The worst element was, on both early mornings was anti social behaviour outside at the Hotel side, early morning about 4am, a numbers of people were congrogating outside, being summer we had the windows open and our sleep was very disturbed. The individuals were not just passing by, they were loitering in one...

"Unfortunately, our room has not been cleaned at all throughout our stay at the hotel which is three nights. There is a constant never ending ticking (like drops of water or something) from the outside room 137 which never ends at night. Prevents you from falling asleep."

"Lovely stay in the middle of Scotland. Surrounded by gorgeous scenery"

"Room was smelling, carpet was dirty, water leaking onto bathroom floor and carpet outside the toilet area, windows wouldn't lock or open."

"It's not clear if you booked the one with the bathroom or not. It's just easier if they don't share the same name and same photo. The bathroom is modern, hope the hot water issue is fixed soon. Room with big space"

"We were impressed by the ease of check-in, amenities in room ( including brand new appliances, electric stove, microwave, fridge with small freezer box and an ice cube tray, plates, glasses, cups, utensils… basically a fully equipped kitchenette). Well maintained and clean. Bed is comfortable, US king sized. ( rain ) shower with hot water. AC and heating . Windows in bedroom and sitting area open in case you want fresh air. Breakfast is basic ( scrambled eggs, beans, toast, OJ , coffee, tea )....

"Beautiful property with nice restaurant and bar. Pleasant staff. Free parking. About 50 minute walk to city center."

"Staff good breakfast good dreadful bed bar closes early room poorly cleaned ok for one night at best would not return"

"The staff were very friendly and helpful."

"The hotel is in a lovely location and has impressive gardens and beach access, which were ideal for us to walk our dog. The room was quite basic but clean and comfortable for one night. Check-in process was easy and the staff were friendly. The free breakfast was not of a very good standard. The continental side was fine but the cooked breakfast was poor and we heard a few people complaining about it. It might be better not to offer free breakfast and instead charge for a higher quality...