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"New parking charge of £10 per day. Ants in bedroom, pool locker jammed and had to wait 25 mins to get clothes etc and asked for a towel to be told to use the hairdryer to warm myself. No plug in wash hand basin. Feel that hotel has been let to run down lately. Food expensive !!! "

"Lovely clean room, staff very accommodating "

"Modern hotel, clean, comfortable, well appointed."

"The staff were all very friendly and welcoming. The decor is a little tired in places in the room but we still had a great stay. The bed is very comfortable and quiet. Breakfast offered a great choice of cooked to order and continental. "

"Requested earlier check in and staff were able to accommodate and good service. No air conditioning in the room as broken, but there was a little electric heater that did the job. Bathroom very clean, Loved the bath tub and very powerful shower. The room was generally clean, but could really do with a deep clean to remove dust. Had to clean along headboard myself as very dusty. Overall was lovely & would stay again. "

"Absolutely beautiful! Everything about this vacation was magical! Will treasure the memories forever! Thank you Scotland!"

"I have never stayed in a hotel that offers a free beverage in exchange for saving the planet by minimising laundry. It’s an amazing concept which I would have opted for regardless, so very nice touch. It made me feel like you appreciate my business. Hotel is at the Center of activity. Few minutes walk to shops, bus station, museums, nightlife and restaurants. Very impressed by the entire experience. Thank you"

"Nice hotel close to waterfront. Walkable to sites and shops. Very convenient to have breakfast included with your stay. "

"A lovely clean hotel in an excellent location. The staff were lovely and very friendly. Highly recommended."

"Ideal for short break"

"Great 2 night stay with friends. Staff excellent and very helpful."

"The staff was wonderful ! "

"Really great and easy stay! Hotel was clean. Beds were super comfy! View was excellent too! The staff at breakfast were very friendly and welcoming- all of them "

"Lunan Bay beach is very nice."

"Yes the property is very dog friendly which we love and the staff are extremely attentive and welcoming the bar has plenty to offer drinks wise and the food and menu are literally out of this world."

"The staff was courteous. The place was average. Mold on the ceiling in the shower and the carpet was in bad shape."

"Hot tub great everything great"

"I didn't want to try the food because of the condition of the accomodation."

"Room was clean, functional and every thing worked as should, bathroom was spotless and plenty hot water and clean towels were pure white clean. There was a communal space to sit and have food, bit disappointed bar down stairs was closed ,but not in full season so not major issue. One recommendation is to swap the wood framed bed for a divan based, Badly injured my knee stepping down into the room hitting knee on bed frame as so close to step, this could have been avoided if was a divan which...