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"The management was amazing with resolving a booking issue that was my fault."

"The place was beautiful, hotel employees very helpful and friendly. My only complaint was when I left, had to wait over 35 minutes for my car-THEY LOST MY CAR! We had to ask what happened after everyone who came after got their car, then took about 10 minutes for them to say they found it. I did not like that too much!"

"Was in town for concert. The check was very efficient. Staff pleasant and professional. Room immaculate! 1 issue for me was no vending machines.and I needed a soda. But the staff assisted me by retrieving a drink from the bar even though the bar was closed. Hotel was quiet despite the huge crown Pillows were heavenly 10/10 would stay here again"

"Everything was good! Housecleaning didn’t come for a few days but we were able to get what we needed at the front desk."

"The room and staff were perfect. We did not have time to try the free happy hour. Breakfast in the morning was very good and there was plenty of seating. The only thing we did not enjoy was that the public restrooms on amenity floor were not unlocked during posted hours. And the family restroom around the corner was unlocked, but out of toilet paper. The location was great for walking around town and going to the ballpark."

"Nice hotel. The breakfast lady is a drill sergeant so make sure you have your tickets!!!"

"Elegant property! Plenty of elevators and comfortable rooms. Good location in downtown Pittsburgh: Mellon Park garage place for the car."

"Easy parking, super clean room & friendly staff"

"the staff was very helpful and nice"

"Staff was helpful, but the property was not very clean, and outside there are many homeless people drinking and smoking."

"The staff were great, friendly and knowledgeable of the area. The property was clean but the furniture in the rooms need to be replaced--chipped and paint peeled. The matress was perfect. Carpet is worn down in hallway and room. The water in the bathroom was lukewarm for shower. I didn't realize I had to pay for parking. That should be included in the room rate if possible"

"The front desk staff were amazing and very helpful"