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"Lobby and outside renovations were nice. Room itself was pretty disgusting. Accidentally stepped barefoot on carpet and my foot was left sticky. Someone tried our door and we felt compelled to place a chair under the doorknob. Top bedsheets were dingy, but seemed clean. Mattress cover, tho, was nasty with stains. No closet. There was a bad smell throughout the whole property, so much that it affected the taste of my a.m. bagel and coffee. Front desk clerk was very nice. The shuttle...

"Room was spacious and easy to check in."

"The room and all public areas within the hotel were very dirty. The staff was friendly, but the place needs a major overhaul. Would not recommend staying here."

"It was in bad shape. There was a drunk man by the office. Very bad neighbor hood. We didn't stay. It was not a safe place."

"The bathrooms are shared, and the one we used had tape all over the floor and water pooling. We found the beds really uncomfortable. Half an hour before check‑out, they were already knocking on our door, which I found unnecessary."

"Staff was great and the free shuttle from the port to the train station was very convenient."

"Updated, clean room. Walls thin, but otherwise beds were comfortable and bathroom was clean and refurbished. AC and hot water worked. Stayed for 1 night before flight. Good value at $235 per night."

"Very good hotel condition, warm staff"

"Old hotel"

"It was a lovely stay. The room was comfortable. The view was beautiful from the room, and there was a nice restaurant that served breakfast with the option of buffet or to order. There was a nice walking path to explore the grounds. The food was delicious and the view from the restaurant was beautiful. The staff was very friendly. We would definitely stay again."

"My wife adult son and I had a great experience. We cooked up some breakfast and met some nice fellow travelers. It’s a nice place with good vibes!"

"Clean and quiet rooms. Beds were comfortable with multiple pillow choice. Breakfast was the usual but nothing was “out of service”. Shuttle to airport was quick and efficient. Would book here again."

"Very expensive for the accommodations. Our expectations were high. Mattress sides exposed were ripped, meaning we didn’t go searching for it. Something is wrong with the sewer. The smell of sewage was lofting around our building A which is right next to the RV dumping station. We stayed at 5 different properties in Alaska. This was 5 th on our list of satisfaction."

"Loved everything about this property. Beautiful, clean, and safe. My only thing was the mattress was worn out and had a hard time sleeping because it was slanted. Staff was friendly and very accommodating. Would stay again"

"Great staff, great location. Very happy"

"Friendly staff, clean rooms, and great restaurant. Loved the complimentary pie too!"