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"The exterior looks nice and they have some cool taxidermy. But, the breakfast was meager and we couldn’t get the toaster or microwave to work. The sheets were scratchy. And worst of all, when I got up the next morning, I had 5 new bug bites (bed bugs!?). I told the front desk and she wrote it down. Said “I’m sorry about that. And when are you checking out?”"

"We found a hidden gem in Alaska, especially in Girdwood, AK. This is a great resort, at first when I read about this resort I thought they misspelled the name but actually it is called Alyeska Resort. This resort has a long history and it is located in a forest, right beneath Alyeska Mountain. Great drive from Anchorage to Girdwood with breathtaking views of Turnagain Arm, where are several places where you can take photos. The access to the Resort is very easy, surrounded by so cozy town of...

"Everywhere was dirty from the pool to the room. The main lobby carpet looked like it hadn’t been vacuumed in forever. On top of everything being dirty, the property was very poorly maintained."

"Great location. Friendly staff. Comfortable room"

"Black mold, dirty towels, broken beds. Checked in and left after 5 mins."

"Great location, walking distance to restaurants and water edges."

"The property met all expectations. Not used to shared bathrooms but I knew that going in. For Anchorage during this time of year it was reasonably priced."

"Helpful staff and great stay."

"The staff here us so focused on the many Cruise customers that they have little regard for overnight folks like us. The hotel location is excellent, so if you don't need any help from the staff, then it is an OK place to stay. The price was almost twice that of the McKinley Princess and the service dor non-cruise customers was subpar."

"We had a 11 hour layover so we needed a room last minute and this location was very accommodating! We were able to early check into a room with no issues and was provided complimentary shuttle to and from the Anchorage airport. Staff was very nice! Only complaint was the AC in the room wasn't working well. Great korean food next to the hotel as well!"

"Very tired property. Tried to make some modernization but merely a bandaid, unfortunately"

"We liked being just down the street from town and for hiking."

"This property is absolutely disgusting. My family booked 3 rooms and they were all filthy, unkept, and smelled terrible. My room had blood stains on the walls and lamp shade. Both beds stained blankets and two pillows smelled like urine. The patio screen, pull out bed, and two doors were broken. None of us got much sleep because we were concerned with the cleanliness and the beds, the smell, and possible bed bugs. Silver lining - no bed bugs!"

"We stayed for two nights. The lodge is halfway between Seward and Exit Glacier. The view is amazing. The room has a small fridge but no microwave. There isn’t a way to heat anything so it’s a a challenge to not eat out. The restaurant is close but it is super expensive for breakfast and the hotel coffee shop is also pricey. Go into town for breakfast. There is limited cell service and the WiFi is spotty. Stay here for the location and the view."

"The hotel appears to have undergone a light renovation and is generally in good condition, but the service was extremely disappointing. During our four-night stay, not once was our room cleaned. The bed was never made, the trash was never emptied, and the towels were never replaced unless we personally tracked down the housekeeping staff and asked them to do it. To make matters worse, during the last two days we couldn’t find a single housekeeping employee anywhere in the hotel, so we had to...

"Arrived after an evening cruise-so around 10p, room was ready & entry was easy to find. Staff was helpful to show the way around & paper labeling info made it easy. my bed had a curtain through stairs but right below the kitchen. most people were asleep but there are no quiet hours & some people were speaking where you could hear until after midnight. Morning in the kitchen started around 0600 & there’s no chance of sleeping in past that time. Was able to take a shower at my own time &...

"The room I was given was nothing like the photos. Bare walls with cracks and picture hooks. Stains on the walls in the bathroom. The sink was rocking around loose. All the furniture was aged and damaged. The lighting was commercial tube lighting like an office or a clinic. Dusty fan and window cover. Just an absolute disappointment."

"Everything is good 👍"

"This is the nicest place to stay in Whittier, for sure, but it's not perfect. I loved our view, but the we're summer basic cleaning and maintenance issues. Also, the retina have blinds that are not room darkening, and one of ours didn't even go to the bottom of the window."

"The airport shuttle only runs every 30 min and left us at the airport even after we called. We ended up paying for a taxi instead. The door to one of our rooms wouldn’t open after we left our luggage inside. We were locked out for over an hour. The photos of the property are quite deceiving. It’s very old and outdated. The shuttle to the train station worked great. Staff were friendly."