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"Room was clean but soooo outdated. This property needs a major overhaul including the lobby"

"Room was relatively clean enough though very small. Curtains did not close all the way (kind of a problem when it’s light out for 20 hrs a day). Possibly the worst mattress I’ve ever slept on, and the duvet had no cover which means it’s rarely laundered, which is gross. Florescent overhead lights and loud bathroom fan were pretty awful. Exterior of property was not well maintained."

"Poor service and safety concerns. Our stay started poorly with a very rude front desk staff during registration and shuttle coordination. The biggest issue happened when we arrived at our room: the door was ajar, the TV was on, and the lights were on. The front desk casually advised that housekeeping just forgot to shut the door and turn things off. Additionally, the TV remote didn't work and no channel guide was available. Staff attempted to assist but couldn't resolve the issue. I cannot...

"The staff was cheerful and very helpful. The rooms were spacious and we enjoyed the mini fridge and microwave to keep leftovers. I would stay there again."

"Place and staff provided an excellent and affordable place to stay. Staff is very knowledgeable about the local area."

"Carpet was not swept, pillowcases were very wrinkled and looked as though they had not been laundered. Liquid soap spout on dispenser was broken and couldn't be used. The shuttle van was appreciated, however, the seat belt receptical was broken, and if you scooted across the seat the metal part sticking up would tear your clothing. We will not revisit this property."

"Was what I expected, clean. Nothing fancy."

"Hotel Seward was a disappointment in multiple ways. We booked a room with two queen beds - the room felt incredibly small, with super small bathrooms. There was no room service and cleaning everyday. The reception staff were rude and unfriendly. I called the reception to ask for two glasses and she asked me to go and ask the restaurant, in a very rude attitude. They never emptied the trash, cleaned the bathroom and absolutely refused to make the beds. After telling them multiple times we got a...

"The staff were friendly, and the room and hotel were clean, well maintained, and a good value for the price!"

"Great bar and location"

"Given a room with serious issues, we were denied a different room upon returning to the front desk . Said we could wait for maintenance to fix AC and bathroom back to room and no maintenance showed. So we decided to leave. Back to desk. Finally, after a private discussion by clerk with a manager ( who did not present themselves ) the clerk said we could get a free breakfast and wait for another room. Terrible customer service, desk clerk seemed to be untrained, management unwilling to be seen....

"From the front door all the way to our room on the third floor, the carpet was filthy. The chair in the room was filthy. There were noodles in the kitchen sink from the previous guest. The toilet seat was loose. The doors were cracked in many places and dirty around the handles. One of the bathroom light bulbs was out. The area on the wall around the toilet paper holder was dirty. The bed in the second room needs to be replaced. The bed sheets could have been cleaner. The gentlemen that worked...

"No staff as door code was texted. Kitchen equipment was extremely limited to the very basics."

"Great stay"

"Super dirty with stains on the sheets, half cleaned bathroom and broken chairs and door locks. Would not recommend"

"This was such a beautiful property and the stay was super comfortable. Everything in the property is so thoughtfully well designed and you can tell the owners poured their passion into it. They really care about their guests. They go above and beyond in all ways possible!"

"Inn at Whittier was a great find. It's conveniently located right after the Anton Anderson Memorial Tunnel and right next to the dock where you leave for the glacier cruise. The property is very cozy and clean. We were surprised by the size of our room and the great view from the windows! The staff at the inn and their restaurant were so nice and friendly. The food was excellent too. Everything was great. I highly recommend it to anyone looking to stay in Whittier. Great value for the price."

"Great place to relax."

"M"

"It was good in room."