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"Where do I start. My husband I waited 28 years for our honeymoon. Booked this through Expedia. Loved the idea for room service! This hotel advertised room service. THERE IS NO ROOM SERVICE. I booked a handicap room and was put on the 6th floor. I was never given Emergency Exit information for disabled people and it was not on the door. Now, the king size bed. My husband and I could feel every spring in the mattress and when sitting on the end of the bed, the top of the bed rose up very high in...

"The property and room were very clean . Enjoyed my stay and the beach was clean too."

"My family has been staying at Best Western on the beach for roughly 15 years. Although the hotel is an older one, it has been kept up beautifully over the years. The buffet breakfast used to be included in the room price, but now there is a charge for breakfast and a server attending your needs. As everything in life has gone up I'm guessing that this is the reason the hotel is now charging for breakfast and coffee as well unless you have the buffet which has not changed. In addition you can...

"Breakfast was good with lots of choices. Gorgeous view of the ocean and super short path from property to the sand."

"My husband and I stayed at the Sleep Inn Orange Beach Gulf Shores from 5/11/26 - 5/17/26. Alexis and Jennifer welcomed us at the front desk with warm smiles. We were pleasantly surprised when they offered to upgrade our room. They moved us to the third floor and gave us an amazing room with a balcony and a view of the Gulf. The room had a cold refrigerator, a hot shower, a Keurig coffee maker and a very comfortable bed. The water is so blue and there is a sugar white beach. The pool was very...

"We loved everything about this hotel. It was the perfect getaway for our anniversary celebration. From the staff to weekend activities, you can’t go wrong with this property."

"Our room was not ready til 6pm. They did comp parking . Which was very far away so u need valet which was nice. Room was a mile from the elevator. But was nice. ."

"We absolutely loved the family room we had with the bunkbed for the kids. The set up was fantastic! Such kind staff and love that the coffee /restaurant was right next door. Great location and service. Would stay again."

"Great staff,great location,great amenities.This place is the perfect"

"Everything you see online is 100% correct. The hotel is nice & clean"

"Staff was excellent and helpful."

"I liked the location a lot and staff were pretty friendly. Breakfast and food and drink options very limited for the price in my opinion."

"it was nice"

"Room clean, rust in shower. Faucet for the shower was half out and the handle wouldn’t stay in place. pool had so many leaves and bugs in it like it hadn’t been maintained in a few days. "

"The room was clean and comfortable with a full kitchen including a dishwasher. The breakfast menu was fresh - scrambled eggs, boiled eggs, hot oatmeal, sausage egg and cheese biscuits, cereal, fruit, fresh waffles, and juices and coffee. The indoor heated pool is great! Plenty of parking; and once you add in downtown OWA, it is a great place to stay."

"It was so bad , we didn’t even stay the night. We left and stayed at the Courtyard…… what a difference "

"Everything was clean, breakfast was good, the hotel was really nice. Small balcony on each room was a nice touch."

"Everything was perfect. We will definitely be back."