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"One elevator didn’t work during the whole stay. My sister was embarrassed by a team member and told her breakfast was not included in our stay after we were told it was from 6am to 10am. They charge for parking and I was not aware of it when we booked it. Never will stay here again."

"9"

"The staff and hotel itself were fantastic! We don’t have a single negative thing to say about our stay. We will be back!!"

"Excellent location, quiet beach, amazing pool! Parking came with a daily fee and it was a bit of a walk to the hotel, which wasnt horrible but still a bummer in the heat. Beds weren't very comfortable and pillows got as flat as a pancake as soon as you laid on them, but to pros made the cons worth it. We would absolutely stay there again."

"I have been staying here 6 years in a row. It's really showing it's age. TVs and refrigerators are awful. Pool lighting is a joke. I would hope with the new place opening next door, that management would update place."

"We liked how the hotel was on the beach."

"We were in room 326 facing the marina with a balcony; it was fun to watch the people and boats come and go. Didn't use the pool nor had breakfast. Issue at check-in that was quickly resolved and the staff was great. Room was very clean but time for Springhill Suites to do some minor repairs in the room. Very quiet, didn't hear other people while trying to sleep. Room nice and large."

"Rooms were very clean. It was very quiet, even with my room on the backside above the pool that had kids in it off and on throughout my stay. The breakfast stayed stocked and fresh!"

"Only complaint was the toilet ran after flushing otherwise a great place to stay and great pricing!"

"We stayed for four nights, with three children, so we asked for the room to be cleaned in the second day and was told they usually waited for the third day. However, the room was never cleaned, even after we called and scheduled for a cleaning. We had to request new, fresh towels. We also just began leaving the trash and towels outside the room because it was never taken out. The breakfast was okay, I have had much better free continental breakfasts but the egg bites and waffles helped, but...