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"This property is extremely well managed. The hotel itself is rather dated and during our stay the outdoor onsen was not accessible. However, the staff (from management to server) do their utmost to accomodate their guests. We had an excellent stay and enjoyed the service to the fullest."

"Good experiences on multiple visits here. Breakfast is decent, and there are good dining options and a 7-11 within walking distnace. It can be a little tough to get to the Niseko United slopes (shuttle can be unreliable), but I'm visiting to ski tour; so that doesn't really matter for my purposes."

"部屋のAI使いやすくて、電気消したりエアコン調整したりで沢山使ってました。"

"An older property with some quirks, but the location is ideal, and the staff wonderful! The in-room mini onsen a gift after a day of skiing. A close walk to all the fun restaurants and shops of Hirafu, and the ski in/ out access is ideal. Shout out to the front desk team who answered all questions and helped us book a car at the last minute when uber flaked."

"A wonderful stay, with excellent breakfasts and dinners. Everything far exceeded expectations; I truly look forward to returning the Lake View Toya Nonokaze Resort soon."

"スタッフやサービスはとてもよく、快適に過ごせました。 露天風呂とシャワールームが隣接していて、お手洗いが個室になっていると良かったかな…"

"yes"

"We very much enjoyed our stay at Chalet Ivy. The room was a good size and the drying cupboards were very welcome as they helped to dry out ski jackets etc. Breakfast was tasty with a good variety of choices. Staff were helpful and polite. The ski concierge and hire service was also very useful. Prices for ski hire were competitive except for helmets which were a lot cheaper to hire elsewhere eg Rhythm"

"夫と2人で1泊しました。口コミは良いものの、とてもお安かったので心配しておりましたが大満足でした！ ・露天風呂はぬるめですが、ゆっくりと浸かっていられてとても良かったです。1人で入っていると飽きてしまいますが、混浴露天があるので夫とゆっくりとできました。広々とした露天風呂はとても気持ちがよく何度も入りました。 ・朝食付きプランで朝はバイキングでした。眺めの良い会場で品数も十分でした。 ・歴史のあるホテルですが、清掃をしっかりとされていてどこも清潔感があり気持ちよく利用できました。 今まで宿泊した温泉宿の中でも上位に入るほどに気に入りました。ぜひまた利用したいと思っています。"