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"The room was clean as although dated. We intended to have evening meal but when we sat in the bar/restaurant area for 10 minutes, we observed utter chaos with no leadership of staff. The Bar person was uninterested with no urgency. The bar was full of unwashed empty glasses. No way to run a bar. We left and ate elsewhere. We would not recommend this hotel."

"Es war etwas zu kalt und die Unterkunft hatte einen leicht modrigen Geruch."

"The receptionist was far from welcoming - very matter of fact. I enquired to see if there was any cancellation with a dog friendly room - shrugged her shoulders and that was a no - not even I am sorry. Bar staff where we could take a dog was over the top - as we walked in announced to whole bar we were walking in - there was a very loud child approx 9 yrs old who he was encouraging to be even louder - we moved table. We have stayed here a few times but will not be back."

"Wonderful castle on beautiful walkable grounds. Would definitely recommend it! "

"Room was nice, staff pleasant "

"We were evacuated to a Holiday Inn in Westhill at early morning because of a gas leak. The staff were most helpful, the breakfast the previous morning was sufficient. As we are both in our eighties was quite stressful. Ann"

"We had a highly disappointing and unacceptable experience during our stay at this hotel. We checked out the very next day, and demanded a full refund of our 2 nights stay. The room was unclean, with visible dust and mold throughout. The carpet was worn out. Additionally, the bathroom ceiling leaked overnight, causing significant flooding on the floor. It was horrific. This left us in an extremely uncomfortabl and unsafe situation with electrical heating rail exposed in water. Unfortunately,...

"The food is great but very expensive, although Ballater is an expensive place to stay. Evening meal and bar lovely, breakfast amazing. Nice feel to the hotel, very traditional and cosy. We stayed in a standard room, which is basic. Mattress and pillows felt cheap, it overlooked properties but there was no net curtain to offer privacy, dusty, TV had no apps to log into, noise from downstairs clearly audible, door in the hallway made a creaking noise. We were pretty disappointed as the next...

"Very modern with our room very comfy and well setup for a couple on a short visit to the city"

"The Station Hotel has a very convenient location—right across from the train station / Union Square and within walking distance of the city centre. The price is reasonable, which makes it appealing for budget travellers. However, I wouldn’t stay here again. The room showed clear signs of wear and tear, particularly the bathroom door, which was falling apart at the bottom, and missing grout in many of the floor tiles. The double bed was actually two singles pushed together at different heights,...

"Good hotel at budget price "

"Lovely staff, very friendly. Room was far too hot and air con only blew out hot hair despite being on the cold setting. We were on the lower ground floor so we couldn’t open our windows properly without having the curtains open which meant people walking down the side street could see directly in to our room. One of the windows was locked too. Bar closed early and would only serve bottled wine or beer. "

"The room was not clean atal showed different picture on Expedia was a total disgrace I was not happy I had to check out under an hour of being there "

"Great hotel for the price. Rooms clean and modern. Receptionists were friendly and very helpful. Centrally located. Would stay there again."

"Nice, clean, welcoming room with a great view of the river. Loved the oldie world feel of the place. "

"X"

"Parfait! Super vue, super personnel et super petit déjeuner ! Nous avons réservé la veille pour le lendemain suite à une très mauvaise expérience dans l'hôtel initial et aucun regret ! Le coin est très sympa avec beaucoup de chose à faire / voir Je recommande "

"Excellent central location. Nice new / modern hotel. Rooms are nice. "

"I would definitely recommend. It ticks all the boxes for me;- Good location, ample parking, very comfortable and clean room, friendly staff and lovely food. "

"Did not use all the facilities but had a wonderful stay. Be great to have a similar hotel near Aviemore as that is where we spent most our time. Loved the spacious and very clean suite that we stayed in."