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"Given free upgrade to a suite arrival very spacious & clean downstairs. Bedroom on Mezzanine level. Good choice of cask ales in the bar"

"We had a pleasant 1 night stay. Check in was made effortless and welcoming by the young lady on reception (sorry I didn’t catch your name but it was Saturday 7th afternoon). We used the gym and pool which had been recently refurbished and were great. There seems to be other renovations taking place which the hotel could benefit from. Good value for money."

"We always stay here if flying from East Midlands Airport. The stay and fly package is great"

"Staff were extremely helpful, room was clean and spacious. My only criticism would be that I wasn’t told that if I had pre-booked breakfast it would have been cheaper. I think £18.49 is a bit steep for breakfast"

"Customer service and food was excellent, highly recommend "

"Very good hotel,we had an issue with the heating in the room but informed reception who offered to move us to another room or put a heater in our room,we took up the latter and had a nice meal in the restaurant and when we went back to the room the heater was already there,so 1st class service."

"All good again and minutes from airport "

"We have stayed at this hotel several times. Nothing disappoints from the excellent service received Just wish we knew executive rooms don’t have walk-in showers. Just recovering from a second knee replacement so will have to make sure rooms have a walk in shower. Loo hopefully won’t be too low on our next visit. "

"Good location, clean room "