"We chose this property based on the fact that they offered roll out beds if requested and clearly stated on the expedia description. I requested them immediately after booking. They said they dont have that option. Strike 1. We arrived and the staff was less than friendly and seemed bothered i was even there. Strike two. Then the elevator was out of service, no sheets were in the room for the sofa bed, the doors to the bathroom and the bedroom didn’t fully close properly. We had a non refundable...

"The air conditioning was good. The bed and bedding was good. The shower was not draining. The pool was not open. The walls outside of our room had dirty fingerprints. The walkways and railings were dirty and banged up. Staff was good, but it was extremely frustrating for us that the pool was not open. The pool was clearly cleaned. You need to get the part for the disabled lift as soon as possible. The only reason we selected your hotel was because you had a pool."

"Staff was very helpful and friendly."

"Super clean; housekeeping did an amazing job! Every day we came back to a spotless room! All the staff members were very friendly and went out of their way to be helpful! Breakfast was delicious every day, as well! Would definitely recommend!"

"Didn't care for the baking dogs on my floor"

"Our king suite was spacious and comfortable. The bed was comfortable. We were provided two bath towels each day, but only one hand towel and one washcloth. Only one bar of soap was provided, and it had to be shared between the basin and the tub/shower. There is a lengthy wait for hot water but then the shower is good. The included breakfast buffet included sausage, scrambled eggs, cold cereal, self-made waffles, muffins, and oranges. For some reason, the scrambled eggs were cold (not cool,...

"Staff was great. The room was great. We had a coffee maker put in the room, but couldn't use it because they didn't include the cup tray, so it wouldn't work. All in all, it was a good stay."