"Nothing. Propery was dirty and run down "

"I called Expedia twice prior to arrival in Bali. We were flying in at 12am and after reading that there's no reception you'd have to make contact. All was ok and we were very excited. Well, after passing customs, getting through the taxi guys we were on our way. Aside from this place being pretty much impossible to find (the taxi driver was remarkable patient, he tried to call the place a few times), they weren't there. No phone answer. Nothing. Well, what a start to our holiday. Had to check...

"Nice apartment comfortable beds. Kitchen facilities were basic no washing liquid. There was a lot of mosquitos so we had to buy mosquito spray. Staff were so helpful to help us buy dinner food, arrange for transport the next day. Everyone was friendly and kind to help us. "