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"Very spacious, very beautiful architect, decent food, clean, polite staff"

"The overalll experience was very good.O ur kids had a great time at mini zoo and we all enjoyed our stay very much .The food and service at the Tangra restaurant was very good however they are only providing us with bottled water only which is priced at Rs 450 a bottle and they don't serve normal water which I found very very wrong considering that it's a standard norml in India to provide normal water along with bottled one .I was only left with the choice to either buy the Rs 450 bottle or...

"Pathetic way to handle customers. Amusement and Water park charges, way of handling customers and hospitality expecially at the reception was pathetic. Untrained recption staff, unconventional resaoning and overpriced speciall for kids. Need loads of improvements. "

"We were denied the room at the check in , despite showing our confirmation number . Shifted to some third grade hotel our room was full of mosquitoes. The owner Virender was helpful , however the same cannot be said about the staff. Staff is from rural areas, need training on hospitality."