Castles in Delaware County

"All was fine.Tx"

"Clean room and friendly staff. Breakfast was good! Hot water with good water pressure too!"

"Honestly loved my experience at this hotel. I would definitely stay here again. This was so conveniently located and enjoyed walking in the area. Room was clean and bed was comfy. Loved the coffee shop and restaurant on the property as well. Great hotel with super friendly staff. "

"Check in was fast and easy, the parking lot well lit and safe, the coffee and breakfast fresh, the room well laid out, clean and comfortable. The condition of the furnishings and linens top notch, what a comfy bed and pillows! I will be back nexr year!"

"Lovely & convenient "

"Our room was beautiful. Staff was courteous & helpful. Will recommend to friends & family. "

"The walls and doors are very thin, you can hear everything in the halls and neighbors. Everything was okay- there are barely any outlets to plug in devices "

"I stay at this location a couple of times a year for work. This place never disappoints!"

"Arrived on a Thursday for a weekend long trip. Upon checking in and getting to our room after a long day of traveling - we just wanted to crawl into bed after a hot shower. First thing start off with barely ANY water pressure in our shower, then we threw back the sheets and found two hairs - both of these issues were whatever to us at that point because we were so tired. We did make a comment to the staff at breakfast, and they said they would send someone up to clean the room. OK fine - now come Saturday - we booked another room for a family member to stay in and we go to checkin for the 2nd room for them, and the front desk Manager (Jessica I think her name was) informed us it WAS SOLD TO ANOTHER PERSON AFTER WE SPOKE TO HER ON THE PHONE AND CONFIRMED WE WOULD BE BACK SHORTLY TO CHECK IN and they were completely booked for the rest of the night! If we wanted the 2nd room we would have to go to the sister property 6 miles away and the family member would have to stay there (keep in mind he didn't have a car or anything would have to Uber there, etc. as we were his ride for the rest of the weekend)! We ended up having that family member sleep on the COUCH in our room which was terrible as he already has back problems. Staff was EXTREMELY rude, not helpful what so ever after selling our 2nd room, and on top of it being dirty when we check in - and we even overlooked that and didn't make it a big deal. Well Saturday unfortunately was something that we just could not overlook!"