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"This review pains me a little. This hotel has the best grounds and amazing views. The outside is so peaceful and serene. However the hotel rooms themselves are clearly dated and little attention had been paid the aging hotel rooms. Air conditioning is not cool enough and fans are provided to support. The outside is amazing beautiful and peaceful. They capitalize on the grounds through various weddings and it is amazing to watch. Staff is also amazing. The only complaint is the room itself and...

"Well.... it has a very nice pool. Expect to feel ignored, unimportant, and at times in the way. This place could be very nice, they just need to fix their attitude and realize who's actually paying to stay there. In the hands of another top tier hotel, this could be a fabulous place to stay. I'm not sure why ownership doesnt get it. Yes, the locals who have the money to stay there are more than willing to tolerate feeling like they should be treated poorly, but anyone else will feel it right...

"The beds are somewhat not a hotel standards. The towels are already old and look like not hotels standard."

"Shabby hallways, broken walls, poor AC, staff was unhelpful: they couldn’t really change the AC. One didn’t know how it worked."

"The Property is so clean and spacious good for family’s! I will come back again."

"Staff went above and beyond to move our days Of check in/out. Very helpful"

"Very bare rooms. Helpful staff."

"Overall a very comfortable experience"

"The staff was excellent as always for my second time staying at CitiStyle.. room was super clean and just what I needed for my online work. Totally friendly atmosphere and convenient to SM Lanang Mall."

"The resort was clean, and the views were beautiful. However, one major disappointment was that guests are not allowed to swim at the beach after 6:00 PM. Since the weather during the day can be extremely hot, many people would prefer to enjoy the beach later in the evening when it’s cooler. The biggest letdown, though, was the food. During our two-night stay, we didn’t have a single meal that we truly enjoyed. The food was significantly overpriced, which I wouldn’t have minded if the quality...

"The staff were professional and efficient. The shower had hot water and was working reasonably well. The bed and pillows were comfortable."

"I was assigned a room on the 3rd floor with no elevator. My husband is just recovering from 2 surgeries and room has no private bathroom when it was disclosed rooms have private bath. Aircon is not working well— not conducive to the kind of current weather. I ended up leaving the hotel to transfer to a better one with much better conditions."