Find hotels in Cuney, TX from SAR 211

"HORRIBLE… Employees & “I guess their friends it looked like” were smoking weed on the elevator and thought it was funny. They/it reeked of weed… The floor they put us on smelled like it as well but not near as bad. The janitor guy was rude and unprofessional and was slinging stuff around and when I asked where the bathroom was he rolled his eyes and pointed… Very unprofessional, I can’t believe they let this go on in a hotel in Tyler. My husband and I had our children with us… I will never stay here again…. Not to mention it seemed like they were only at the front office area when they wanted to be. I’m not the one that usually writes reviews like this but this is absolutely ridiculous. I wanted my money back but they told me I had to go through where I booked it at. DO NOT STAY HERE…. "

"Bathroom was not clean. "

"We had a great time"

"Breakfast was fantastic. Lots of options and the four was prepared well. The staff were great; Polite and professional. The pool looked murky. The fitness center was clean but small. Overall our stay was good. The property could use an update but that’s just my personal opinion. "

"The room is very dated. Windows needed a lot of updating because the noise from the busy road outside seemed like it was inside. Toilet seat was cracked and pinched your leg while using it. The tub was noisy when standing in it and the bathtubs water came out sideways, never thought someone could put a spout that way. "

"Very clean and nice."

"Great place to stay when in Tyler"

"I thought I had found a place to always stay in Jacksonville. However, this trip has made me rethink that. It all started with the receptionist telling me she was including a blue card with my room key that would open the side doors. We came in late Friday night and had to park on the side, I thought, that's ok I can open this side door and not have to walk around to the front. The blue card didn't work. So we go up to the room to take a shower and turn in for the night. Then, no hot water. The next morning I get up and there is one coffee pod that was med roast, the others were all decaf. We spoke to one of the girls cleaning the rooms and she said she would put some coffee in the room. She did do that, she didn't change sheets or make the bed, just coffee, there was no kleenex either but that's all she agreed to I suppose. So I check my email Sunday morning and I got a message to check out online. That didn't work either. I go down to the front desk to check out and was presented with a bill after I already pre paid online. I rarely write bad reviews, but for the prices nowadays, I was very disappointed. I most likely will be looking elsewhere on our next trip to Jacksonville. "

"The indoor pool was closed and we were not notified ahead of time. I brought my kids and we specifically chose that hotel for the indoor pool. Also the fire alarm randomly went off in the evening for a few seconds and we were never notified why or if there was a problem. The beds were comfortable and the room and bathroom was clean. "