Crystal Springs Vacations

"We arrived and there was no receptionist. So I grabbed the lobby phone and called and she finally came out. I said oh that was me calling because no one was here. And instead of a friendly greeting or an “I’m sorry” I basically got a “yeah?” We proceeded to the elevators and one opened half way and was beeping constantly. We weren’t sure if it was working or if we could take the luggage carrier on it. So we asked her and she came and rode on it and said it’s fine. It still seemed sketchy. She...

"Great weekly rates and very clean. Staff is great."

"There was still trash from the previous person who stayed there. And there was spots of mildew on the lamp shade. The front desk worker was rude to my coworker upon check in"

"Clean"

"We never received housekeeping service and after several requests, they brought us fresh towels and emptied the trash. The front desk staff didn't seem the least bit concerned and offered no apology."

"Stayed for a week. Room and amenities were as expected at the price point. Beds were clean and comfortable, but everything is very dated. Had to ask for towels, have the garbage changed, etc. Close to many restaurants and stores."