"The room was nice and cold when we got in (unheard of for a lot of places honestly), and the beds were incredibly comfortable- it was like waking my husband and son from the dead the next day. The curtain didn’t fully cover all the light from the window, but when we went to sleep the world around us disappeared
The bedding was stained, there was a lot of varied damage in the room (I’ve tried to be accountable for existing conditions at different places before)
I called and left voicemails 3 times over time after check in for assistance (traveling with a child changes your tolerance level), never got a response
But breakfast and checkout service (different person), were amazing
If it was husband and I on a one night 5 star rating- anything else 4 star but mostly because the ac and mattress are heaven adjacent"
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