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"Location was perfect"

"Customer service is just bad here."

"Beach view was beautiful. However the pool area needs to be updated, actually the whole facility needs to be updated. It was no toilet paper in the room at first. Also the check in wait was long because the agent accidentally charged the wrong room for a $150. Basically you have to do your own cleaning before you let your family do anything if you are like me. Also parking is limited, unless you wanna park across the street and around the corner!"

"I enjoyed my stay overall. My initial check in I was not provided complete parking instructions and not given my breakfast passes."

"The entire staff at this hotel was amazing! I've never stayed at a hotel where all the workers were so friendly. The housekeepers were exceptional, anytime we needed anything they were very prompt and friendly. As someone who works with the public you have an awesome team here!! I would say the balcony area could use some updates as the air conditioning units do leak quite a bit, however I would stay there again simply because of the staff and location. Great job!"

"The location is grest"

"Very nice, very spacious room with kitchen. Awesome view overlooking the ocean. Staff was friendly."

"Beautiful ocean view. Big room, clean. Bathroom updated."

"I would say the grounds are beautiful the pools, the landscaping, the views priceless but I will say that when we checked into our room, the bathroom smelled like somebody had just smoked marijuana in there and it didn’t look like it was really cleaned well the floors and everything. Our bed was hard as a rock and not firm. It was like there were no springs left. We love the view and we will be coming back next year just next-door to the newer Hilton, but it’s just a beautiful vacation spot. I...

"We tried to check in early, rooms weren’t ready yet. No big deal. Until we came back at 6pm (check in is at 4) and had to WAIT for our room because it STILL was not cleaned and ready. We were not alone, nearly 15 people crowded the lobby in the same situation. The next day, the same thing happened to the new check ins. Also, the second day we were there I asked for clean towels. No housekeeper ever came to our room. I asked at 5:30pm, checked in at 6:30pm, and FINALLY we just left and came back...

"Everything was great!"

"I felt safe, the location is amazing — very close to the beach. It was overall a great experience"

"great. love we can do our laundry"

"It was close to Busch Gardens everywhere else we needed to go on our trip"

"This was such an awesome hotel. Huge rooms, clean, and great breakfast!"

"Hotel was perfect for 2 nights, only bad thing was toilet, it was broke and leaked when flushed. Beautiful view of ocean!"

"Condo was clean and well kept. Woodstone Pool was close and convenient. A/C kept us cool on a very hot day and king size bed was clean and comfortable. Some noise probably from the laundry room next door. Otherwise we enjoyed our stay and will return."

"The proper was very clean and the grounds wel maintained. We had asked for a one bedroom upper floor king bed and were given a 2 bedroom 2 bathroom upper floor king- we were very pleased!"

"I liked the hotel. It’s a great place to be, especially if you have kids. they got a movie theater and a kid room lots of pools, a hot tub, a free laundry facility. It’s a little dated but the location the service the amenities were just amazing. i will return. It is on the far side of the beach, meaning bring a good pair of walking shoes to get the the middle of the action. but i liked that it was further because the beach was less crowded. i also liked the balcony, and that it was closed off...

"Good Price & Nice Stay"