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"They shut the elevators off but one long wait time to be able to get to your room.ice machines were broke.the pools were not very clean.not worth the price you pay for it"

"We enjoyed our stay at the Hyatt Place hotel. The room was very nice and the ocean front view was perfect. My only complaint would be that the sleep sofa mattress was very thin and not comfortable to sleep on. Other than that our stay was great. I would definitely stay again!!"

"Great stay"

"Todo me gustó."

"The room was clean and the beds were comfy! The staff were very friendly and our room had a gorgeous view of the ocean. I certainly would book this hotel again!!"

"Staff was rude and not very helpful at all. Was on their phones mostly all the time."

"I have stayed at the Schooner Inn several times in the past 2 years traveling between Greenville, NC and Dover, DE to visit family. It is a great location and convenient to restaurants. The room is clean and very comfortable. One of my favorite restaurants is the Waterman’s Grill and is walking distance. Strongly recommend staying here."

"Love the balcony, love the room, love the bathroom love the bed. This was my second time staying at this hotel my office Christmas party was here last year and every time I stay in the area I will definitely look at this hotel first."

"Room was spacious, clean and provided great amenities for our five day stsy"

"Everything was perfect"

"My stay was excellent, staffing was great especially Pamela who work at the front desk,customer service was amazing. Breakfast was okay, need more choices."

"I visited this property for the first time and I might say it made an lasting impression on me and my family. The staff was welcoming and awesome from the front desk to maintenance/room service. I will definitely will be returning for my next visit to VA Beach! And might I add, the breakfast food was like no other complimentary breakfast I have had. The eggs were very well cooked and seasoned. No salt or pepper needed. It was so fresh and they also kept the stations cleaned and filled when...

"Out 1st day a child almost drowned and we had to jump in the pool in our clothes to help her and the second day after being at the pool for 5 minutes we had found a bloody tampon at the bottom of the pool that they had to remove Band-Aids stuck to our chair. It was a very disappointing vacation!!"

"Room was very old, did not look anything like the online pictures. For the price we paid I do not recommend this was by far the least enjoyable trip room did not even have lotion."

"We had terrible first day. AC not working. Contacted staff 4 times before we were told it couldn’t be fixed. Then front desk called at 10:30pm to ask if we wanted to switch rooms, but my children were already asleep. Bedding for pull out bed not in room and had to be requested. Paid for parking and zero spots available. Overflow was full as well. The restaurant attached used the ramp for valet. Saw cars doubled parked in ramp. Elevator broke during stay and wasn’t fixed promptly. Guests and...

"Great location, great ocean view! Got to see dolphins in the morning. Great balcony with 2 chairs and a small table. Free Parking garage was helpful. The included breakfast was good. The staff was right on top of the breakfast area. Very clean area, they would come around and take dirty plates. They wiped down the tables right away and the chairs. Safe feeling in the hotel, keeping doors locked with needing to use your room key to access the building. Husband’s only complaint was shower...

"Old, outdated but clean in the room if you don't look in the corners. Do not have a cancellation policy is strict no cancellation. Swimming pool is in the lobby. There is a student front desk, one elevator. Staff was nice and polite. parking was great. No food available. reserve for two night state one night and forfeited my second night."

"Staff was exceptional and went out of their way to be helpfull."

"Clean room. Staff helpful. Recommend getting a room with the ocean view and balcony. Bar area is great. Valet’s are fast and helpful. Property could be maintained a bit better. Dirty furniture, carpet and stained pillows in reception area. Poorly maintained gates to enter pool area. Games outside in poor condition ie. Corn hole bags with no corn in them to play. Great location."