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"Quite disappointed. The hotel in general was pleasant. But the pool area wasn’t kept clean every day & there was tissues left for three days & not swept away. Our room wasn’t swept each day as we would return to find the same rubbish on the floor after a clean. Bathroom taps not cleaned off & toilet not cleaned & flushed. But bed very comfortable & breakfast very nice! "

"Great location, close to everything, pool was good, albeit it was low season but having 4 of them meant you probably always get a lounge no matter what time of year it is! Spa in the room is a great touch, although loud, it was comfortable. Room wasn’t spotless on arrival, bathroom had a slight odour but that is expected with all the humidity and a fan that could use a proper clean up! Bed was comfortable, air con was great, fridge was very cold, froze a few beers so had to be adjusted, water pressure was great. Staff were friendly and welcoming."

"Just a short walk to the beach. Sat by the pool for a while each day. Poolside bar was a plus"

"The staff was very friendly the room lacked charm. No wall decor just plane old white dingy walks with a stained bed cover . The bathroom was serviceable but had a very old feel and look to it. I did enjoy the pool area and the beach. "

"Staff were so welcoming and helpful, they really went out of their way to make our stay feel special. The room was beautiful and very clean. A nice touch was the on tap sparkling and chilled water in the corridor. "

"We were a bit early checking but it was no problem. Parking is underground and free. Washer/dryers are shared between 2 apartments and are also free. Within walking distance of the main shopping and dining area as well as 4-mile beach and the pier. "

"Great hotel, with location close to 4 mile beach, and port Douglas centre. Swim up bar is a must try. "

"Beautiful clean room and the amenities are amazing "

"Very clean room, great staff, good amenities and very peaceful. "