"It was awful. Two hrs before I was supposed to check in, the host literally cancelled my stay because she said the price I paid was wrong. One of the worst experiences of my life. It was so stressful."
"It was awful. Two hrs before I was supposed to check in, the host literally cancelled my stay because she said the price I paid was wrong. One of the worst experiences of my life. It was so stressful."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The hotel is located in a quieter and cleaner part of the district. You can walk to most attractions - beach or ropeway or restaurants. Lobby and rooftop are pretty, so are stairs. Nice restaurant part of the hotel. The front office staff were wonderful, always smiling and helpful - 7* for them. Lovely Sunrises can be seen from the pool deck of Halong Bay. Would surely return to the hotel.
The hotel is located in a quieter and cleaner part of the district. You can walk to most attractions - beach or ropeway or restaurants. Lobby and rooftop are pretty, so are stairs. Nice restaurant part of the hotel. The front office staff were wonderful, always smiling and helpful - 7* for them. Lovely Sunrises can be seen from the pool deck of Halong Bay. Would surely return to the hotel.
Anil
Reviewed December 22, 2023Reviewed December 22, 2023
I travel all over the world and Ive never stayed at a hotel where EVERYTHING was great. From the moment I stepped out of my taxi I was greeted by exceptional people with smiles on their faces. In 5 days I never opened a door because 2 staff members would beat me to it. The ferry boat that goes back and forth runs every 20 minutes and its only a 5-7 min ride. When you step off the little ferry boat, another staff member is waiting in a golf cart for you. And the grounds are incredible, with a...
I travel all over the world and Ive never stayed at a hotel where EVERYTHING was great. From the moment I stepped out of my taxi I was greeted by exceptional people with smiles on their faces. In 5 days I never opened a door because 2 staff members would beat me to it. The ferry boat that goes back and forth runs every 20 minutes and its only a 5-7 min ride. When you step off the little ferry boat, another staff member is waiting in a golf cart for you. And the grounds are incredible, with a...
The hotel is beautiful, the rooms are luxury, the bed is comfortable and the water was very hotel. The breakfast was plentiful, the staff went out their way. The manager Nam made our stay amazing. He arranged all our activities and transportation. Thanks Nam
The hotel is beautiful, the rooms are luxury, the bed is comfortable and the water was very hotel. The breakfast was plentiful, the staff went out their way. The manager Nam made our stay amazing. He arranged all our activities and transportation. Thanks Nam
April
Reviewed October 24, 2026Reviewed October 24, 2026
Very fancy hotel! Super clean and the view is amazing. The only thing I’d say is it’s very out of the way, and there is no food options around either. The restaurants in the hotel has a weird vibe, no one is ever there, pretty empty.. it’s hard to order a grab or order food delivery because grab doesn’t allow their driver to enter this area.. you’d need to take the taxi out.
Very fancy hotel! Super clean and the view is amazing. The only thing I’d say is it’s very out of the way, and there is no food options around either. The restaurants in the hotel has a weird vibe, no one is ever there, pretty empty.. it’s hard to order a grab or order food delivery because grab doesn’t allow their driver to enter this area.. you’d need to take the taxi out.
Outstanding service. Staff are knowledgeable; the food is quite Westernized. Highly recommend this company as they always look out and take care care of you since the service began to the end.
Outstanding service. Staff are knowledgeable; the food is quite Westernized. Highly recommend this company as they always look out and take care care of you since the service began to the end.
Fiona
Reviewed November 5, 2026Reviewed November 5, 2026
Cat Ba View Hotel may not be the most modern or luxurious hotel, and it doesn't offer amenities like a pool or gym, but what it lacks in facilities, it more than makes up for in hospitality.
This is a small, family-run hotel, and Nam, the owner, along with his family, truly went above and beyond to make us feel welcome. Their genuine kindness, warmth, and exceptional hospitality made our stay memorable. It's the kind of personal attention and care that you rarely find at larger hotels.
If...
Cat Ba View Hotel may not be the most modern or luxurious hotel, and it doesn't offer amenities like a pool or gym, but what it lacks in facilities, it more than makes up for in hospitality.
This is a small, family-run hotel, and Nam, the owner, along with his family, truly went above and beyond to make us feel welcome. Their genuine kindness, warmth, and exceptional hospitality made our stay memorable. It's the kind of personal attention and care that you rarely find at larger hotels.
If...
Jaron
Reviewed October 30, 2026Reviewed October 30, 2026
Staff are very nice and helpful. Love their enthusiasm! However, some staff's English is hard to understand. Breakfast buffet is great. The variety is good and everything is delicious. We had an ocean view room. The view is fantastic. Recommend this hotel to anybody who plans to stay in Ha Long Bay for the night.
Staff are very nice and helpful. Love their enthusiasm! However, some staff's English is hard to understand. Breakfast buffet is great. The variety is good and everything is delicious. We had an ocean view room. The view is fantastic. Recommend this hotel to anybody who plans to stay in Ha Long Bay for the night.
Anonymous traveler
Reviewed February 21, 2019Reviewed February 21, 2019
This hotel was fantastic! The location was excellent to get to restaurants and visit the amusement park. It's a newly opened hotel - the decor was beautiful and the facilities is brand new and everything is kept very clean. The pool/spa facilities was excellently designed. The buffet breakfast was a nice spread and everything was tasty. I will definitely stay again when next in the area!
This hotel was fantastic! The location was excellent to get to restaurants and visit the amusement park. It's a newly opened hotel - the decor was beautiful and the facilities is brand new and everything is kept very clean. The pool/spa facilities was excellently designed. The buffet breakfast was a nice spread and everything was tasty. I will definitely stay again when next in the area!
Anonymous traveler
Reviewed October 31, 2022Reviewed October 31, 2022
We had a wonderful experience aboard the Ambassador Signature Cruise. From the moment we checked in, the staff made us feel welcome with their professionalism, warmth, and attention to detail. The ship was elegant, clean, and well maintained, and our bay-view cabin was spacious, comfortable, and offered breathtaking views of Ha Long Bay.
The itinerary was well organized, giving us enough time to enjoy the stunning scenery while participating in activities such as kayaking and exploring the...
We had a wonderful experience aboard the Ambassador Signature Cruise. From the moment we checked in, the staff made us feel welcome with their professionalism, warmth, and attention to detail. The ship was elegant, clean, and well maintained, and our bay-view cabin was spacious, comfortable, and offered breathtaking views of Ha Long Bay.
The itinerary was well organized, giving us enough time to enjoy the stunning scenery while participating in activities such as kayaking and exploring the...