Find hotels near Cologne Cable Car, Cologne from SAR 338

"A nice hotel with large rooms, modern and very clean. Parking was easy enough (multi story car park right after the hotel) and you can enter the hotel directly from the car park too. Staff were friendly and spoke good English. 2 changes would make this 5 stars: 1. Beds were not that comfy (the ones in Dover were better) 2. Breakfast was very basic (bacon, powdered scrambled egg, sausages, beans). Needed hash browns/rostis plus no pancakes or waffles which we had at other hotels. Overall a pleasant experience."

"The room was clean, comfortable, and imaginatively arranged. And locaiton near the train station and the river was great. And the European-style buffet breakfast was fantastic."

"Excellent hotel and the staff are excellent. "

"Internet was good. Breakfast was decent with a great variety. Definitely book for the 5th floor for a cathedral view - mainly blocked on 3rd floor."

"Staff for breakfast are amazing"

"The staff was very welcoming and accommodating. My daughter’s ankle was severely bruised when we arrived. She was immediately given a place to sit with a towel and bag of ice. The staff attended to her every need. We arrived before check in. No problem. The housekeeping staff was asked to prepare our suite as soon as possible. It took about 20 minutes and we were escorted to a beautiful suite where she continued take care of her ankle. It was first class service in so many ways. We were spoiled with every expectation being met. The hotel is centrally located to the Alt Stadt (Old Town). The twin dome Cathedral, the main railway center, restaurants, brand name boutique shops, lined the quaint streets. My favorite authentic German restaurant and pub is Früh also located within a short walking distance. "

"Clean room, nice decor. No kettle in the room (which is not uncommon in Germany I think), but late at night to first thing in the morning you can pick up a free coffee downstairs. The room with a view overlooking the railway did have some noise as they were carrying out engineering work overnight, but it didn't disturb us. A really nice hotel at a good price, in a excellent location."

"Room was a little dated with cracks in bathroom here and there however, cannot fault the stay we had a room upgrade with a view of the cathedral, the use of mini bar free of charge was very nice and the staff were very friendly. Will definitely book here again on our return visit."

"Dear Hyatt Regency Köln Guest Relations Team, I am writing to formally express my dissatisfaction regarding an experience I encountered during my recent stay at your property in Cologne, Germany. Despite the restaurants on-site appearing to have available capacity on the evening in question, I was unfortunately unable to secure a dining reservation at either of the two hotel restaurants. As a result, I was compelled to leave the hotel premises and travel into the city centre in order to dine — an inconvenience that I had not anticipated, nor considered necessary given the facilities advertised as part of the guest experience. This situation had a significant impact on the overall enjoyment of my stay. As my evening was spent travelling to and from the city centre for dinner, I was subsequently unable to make use of the hotel's leisure facilities, including the swimming pool and spa areas, which I had very much looked forward to. I trust that this matter will be taken seriously and reviewed accordingly. I would welcome the opportunity to discuss this further and to understand what measures might be put in place to prevent similar inconveniences for future guests. Thank you for your time and attention. I look forward to your response. Yours sincerely,"