Find hotels near Cocoanut Grove, Santa Cruz from SAR 268

"Very nice"

"Room did not match description advertised on Hotels app. The office staff were very demeaning to customers ahead of us. When describing our issue with the room, staff became extremely combative and unwilling to work toward a solution. Fortunately, Hotels.com agent was able to grant refund. I would recommend avoiding this motel at all cost. If this motel is your only option, book in person and request to see your room before you pay—they will try to swindle you."

"Beautiful hotel"

"Hotel need more rodent boxes/traps around"

"Its what you expect from a hyatt place.. clean and up to standard.."

"The room was adequate but would not stay there again. It’s impossible to reach the property by phone as its an automated system. We had to check out a day early and there was nobody working the front desk in the morning. Hotels .com could never reach anyone by phone to have our last night taken off like the motel said they would."

"Bathroom was a total mess falling apart is what i looked like will not return sorry and the front desk was just a mess to check in location was fine that’s about it hard beds and didn’t feel the cleanest either"

"Room is fine and what we expected. It's all about the location, which is great. Downside: Balcony is a shared space and people were out vaping/smoking on it even though the property says no smoking. Just closed our door."

"Really nice. Just across the street to the beach."