Puyuhuapi Lodge & Spa

Property class: 4

Choose dates to view prices

Located close to Austral Pier, Puyuhuapi Lodge & Spa provides a free breakfast buffet, a poolside bar, and a terrace. Treat yourself to a facial, a hot stone massage, or a body wrap at the onsite spa. The on-site restaurant, Lasahn, offers breakfast, lunch, and dinner. Guests can also expect to find a coffee shop/cafe, a garden and an arcade/game room.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Spa
The current price is SAR 1,378
SAR 1,378 total
26 Oct - 27 Oct

Room options

View all photos for Double Room

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of a lake through a window.

Double Room

  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Cisnes, Puyuhuapi Lodge & Spa is in the mountains and on a private beach. The area's natural beauty can be seen at Hanging Glacier and Queulat National Park. Austral Pier is another place to visit that comes recommended. Looking to get your feet wet? Kayaking and fishing adventures can be found near the property. Visit our Puyuhuapi travel guide
Map
Bahía Dorita s/n, Cisnes, Aisen, 6010000

About this property

Puyuhuapi Lodge & Spa

  • Upscale family-friendly hotel near Austral Pier
  • Located close to Hanging Glacier, Puyuhuapi Lodge & Spa provides a free breakfast buffet, a poolside bar, and a terrace. Treat yourself to a facial, a hot stone massage, or a body wrap at the onsite spa. The on-site restaurant, Lasahn, offers breakfast, lunch, and dinner. Guests can also expect to find a coffee shop/cafe, a garden and an arcade/game room.
  • You'll also enjoy perks such as:
    • 4 outdoor pools and 5 indoor pools
    • A roundtrip airport shuttle (surcharge), a gift shop, and a reception hall
    • Smoke-free premises, luggage storage, and a billiards/pool table
    • Multilingual staff, a front-desk safe, and meeting rooms
  • Room features
  • All guestrooms are individually furnished, and have amenities such as safes.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • Balconies, heating, and daily housekeeping

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Frequently asked questions

Does Puyuhuapi Lodge & Spa have a pool?

Yes, this property has 5 Indoor pools, 4 outdoor pools, and a children's pool.

How much does it cost to stay at Puyuhuapi Lodge & Spa?

As of 25 Shawwal 2026, prices found for a 1-night stay for 2 adults at Puyuhuapi Lodge & Spa on 26 Shawwal 2026 start from SAR 1,378, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Puyuhuapi Lodge & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Puyuhuapi Lodge & Spa?

Check-in start time: 4 PM; Check-in end time: 7 PM. After-hours check-in is not available.

What time is check-out at Puyuhuapi Lodge & Spa?

Check-out is at noon.

Does Puyuhuapi Lodge & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 850 per vehicle applies.

Where is Puyuhuapi Lodge & Spa located?

This beachfront spa hotel is located in Cisnes, where regional attractions include Austral Pier, Hanging Glacier, and Queulat National Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Puyuhuapi Lodge & Spa Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 31 out of 55 reviews
Rating 8 - Good. 19 out of 55 reviews
Rating 6 - Okay. 3 out of 55 reviews
Rating 4 - Poor. 2 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, courteous and professional staff, amenities plentiful and varied, lovely grounds.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely with an amazing view and surrounded by nature and close to everything. Might have been nice to have a fridge but other than that perfect. It was clean with a lovely bathroom. On our one full day there we had a lovely breakfast, did the two hikes back to back (the beach hike is nicer), took in the thermal baths and then went out on a boat trip with Daniela and had a great time with the dolphins. The food was great but a little heavy for us. Would have loved to have had some lighter options for salad. Thanks to everyone from Veronica to Esteban to Andrea our favorite waiter.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT

EXCELLENT SERVICE, EXCELLENT PEOPLE
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Our stay at Puyuhuapi Lodge was, regrettably, far below expectations. To begin with, one must book the boat to access the hotel, which is understandable; however, despite having two boats, several guests were left waiting for 20 minutes due to limited space. Upon arrival, we were greeted with a welcome drink and a group briefing on the hotel’s facilities, yet no one mentioned the need to book the boat for departure. The following morning, I was informed that the boat was fully booked, causing considerable stress as we had to continue our journey south. Fortunately, we managed to secure a spot thanks to other guests postponing their departure—hardly the standard of organisation one expects. The hotel itself is charming, with spectacular views and a tranquil atmosphere. Breakfast was delightful, and both the bar and restaurant offered well-prepared dishes. However, the outdoor pools were disappointing—poorly maintained, with only two out of three operational and the water noticeably cold despite being advertised as hot springs. Ironically, there were also issues with hot water in the showers. After waiting over 10 minutes, I was forced to endure a cold shower. Additionally, the senderos (trails) were poorly maintained, which was disheartening for those keen to explore. Given the price, I expected far more. If you seek hot springs or well-kept trails, I would suggest exploring other options.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, quite a unique place to stay. Would highly recommend.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beautiful place Horrible bathroom , didn’t work
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated a splurge here. However, the communication was a bit poor at booking (listing) and leading up to arrival on what was included. We went during off season in spring, and it was delightful. I definitely recommend but call their customer service after booking to get a better understanding of what is going on.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otherworldly
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lieu magique
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Un endroit merveilleux de calme, de nature, de silence, perdu au milieu de la végétation. Les bâtiments sont très beaux, les chambres vastes et confortables. Les piscines extérieures sont nature et la dernière permet de se baigner dans le fjord agréablement. Le restaurant est délicieux et abordable en prix et le petit déjeuner magnifique !
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Quarto perfeito. Atendimento excelente
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente localização.

Local incrível em meio a natureza. Com possibilidade de banho em termas a 40 graus e no pacífico a 11 graus. Uma delícia!!!!
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo 1000%
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um paraiso !

Excelente ! Essa foi a 4º vez que estive nas Termas
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bien, mais quand check-out, les frais de be massage a ete inclus dans le bill malgré qu’on n‘on n’a pas pris le massage
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bahía Dorita, contacto puro con la naturaleza

Uno de los lugares más hermosos paisajisticamente en los que estuve Buena atención y el plus de las termas No me importo no contar con internet ,y la pega de tener que comer en el hotel , siempre se puede recurrir a la cafetería para ensaladas o tablas con precios similares al resto de Chile Las opciones son muy buenas en ambos
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy buena estadía

La estadía fue muy buena, excelentes termas y con una desconexión total. El único punto bajo es la mantención de los senderos. estaban en un estado muy abandonado, sin mantención alguna. sin duda algo que se puede mejorar, considerando que aun es verano y es una atracción muy importante de los visitantes.
Stayed 2 nights in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Esperava mais

O lugar é muito bonito, porém o hotel precisa de uma reforma nos banheiros que são bem antigos, as piscinas externas estão precisando de uma manutenção, lugar mal cuidado, azulejos se soltando, lôdo na borda da piscina. Não existe serviço de bar nas piscinas, então vc não consegue nem tomar um refrigerante. Para vc usar as piscinas internas, cobertas, tem que pagar 12 mil pesos, um absurdo já que vc já paga um valor alto pela hospedagem. Os preços do restaurante são caros, mas vc é obrigado a pagar já que não existe outro lugar pra se comer. Aluguel de caiaques tbem pago por fora.
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio pero comida regular

Muy buen servicio. La comida regular.
Stayed 3 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was unique in its location and structure. We enjoyed the thermal baths, the hiking, the guided tour of the Ventisquiro Colgante and the delicious meals (they were able to accommodate our Vegan lifestyle.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall better maintenance of the facilities would be recommendable.
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic stay in best hotel in Chile

What er perfect stay - incredible place with warm spring pools fantastic scenery and calm. The hotel personal are fantastic and to my big surprise so was the restaurant. Absolutely worth at least a couple of nights.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please is majestic. Natural hot sprint right on the fjord, delicious food and warm staff. What more can you ask for?
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Una belleza natural con muy mala cocina y bar

El hotel tiene una belleza escénica impresionante, pero las cálidas de las comidas es mala y cara, nada de variedad ni buen sabor. El bar algo ayuda, pero es tan pequeño y con poco personal que no da abasto. Hay que ir pero sabiendo Claramente a lo que se va.
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem

Amazing. gem of a place.
Stayed 2 nights in Feb 2019