Find all hotels by Independent in Ciales

"I loved the view of the ocean from the balcony in my room."

"My room was flooded on my first because it rained. I had to stay in my wet molded room until the next day. And from the looks of the wall after the raining I am sure they knew of this rooms issue. It been over 3wk and now one from management contact me or responded to hotel.com regarding my issue. The outside of the hotel is run down, not what you see on the picture. Definitely not what I expected for the money I paid. Other parties of my team were staying at the Hilton and it's definitely night and day. It's not worth it, the Hardrock was a disappointment. The casino had talks close with no one to run the talks. The cook was not great, we were on Puerto Rico, I expected better."

"Our room was wonderful, full kitchen so we could grocery shop for our stay. I do wish they had more options for food as they only had 1 restaurant. Food was really good just the same. I would recommend this hotel it was very clean and staff were very attentive."

"Highly Recommended"

"Great place "

"No agua caliente"

"Exactly what I expected and pleased with that. If you want the sound of the waves, it's right there although there isn't a beach per se. Located in a quiet neighborhood that's only a few minutes from big box shops, it's an easy jump off spot for exploring the area without having to deal with downtown streets. The apartment was well-appointed. Parking was easy and secure. The only complaint I have is the variability of hot water. It seemed to go from scalding to tepid, and difficult to find anything in between. "

"El cuarto muy acojedor y limpio.El staff muy amable y servicial.El aire acondicionado muy bien."

"Lovely stay at Hacienda Villa Sotomayor. The view of the mountains was beautiful. The rooms are comfortable and clean. We had a problem with the shower in our room and when the staff realized it wasn't fixable in a timely basis, management quickly assigned us a new and larger casita. All the staff we met were so gracious and hospitable. The grounds are well kept, the pool is maintained well and the convenience to sites is great. "