"​I booked a room at Borgata Lodge through Expedia for a party of 3, advertised as including a Queen Murphy Bed and a Double Sofa Bed. Upon checking in, the experience was an absolute nightmare. ​Uninhabitable Smell: The room had a severe, overwhelming, foul odor as soon as we opened the door, making it completely unlivable. ​Misrepresented Amenities: Instead of the advertised double sofa bed, the room contained a tiny, two-cushion loveseat that could not fit an adult. ​Refusal to Help: When we...

"We had three villas. We didn't get our room keys until 5:35 on Thursday. We all had to rush for a 6:30 event in Kelowna. Getting our room cleaned was also an issue. We’ve stayed at Manteo for 10 years in a row but won’t be going back."