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"The service and the team at Hotel Kaneyamaen was only surpassed by the amazing morning views of Fuji while soaking in our private hot spring onsen. What a joy and a privilege to stay at such a wonderful property with attentive, kind, lovely staff!"

"Clean room, good food, great view of Mount Fuji, staff were helpful. The shuttle from and to the train station was also convenient."

"Great location to experience mt Fuji in a relaxed atmosphere. We stayed in the Japanese style family room which was very spacious with beautiful lake views. Both outdoor hot springs were really lovely, one with a view to Mount Fuji. Breakfast was excellent with breathtaking view of mt Fuji. The staff were very helpful. Some parts of the common areas in the hotel definitely need refreshing. But overall highly recommended. "

"A memorable stay. An older hotel with traditional Japanese rooms but comfortable, right beside the lake and close to dining, walking tracks and tourist attractions. The onsen was really nicely done. Included dinner in kimonos for our group and a good breakfast."

"Amazing service and an incredible view of Fuji!"

"This is a little hidden gem of a location in lake kawaguchi. It is so good! I honestly have enjoyed our stay! The staff was nice and helpful, location is walking distance to several restaurants and convenient stores. If you have a car, it's much better! The house was very modern and the room was so spacious, nice and clean. If you are an adventure lover, this area is close to some sight seeing. It's not a problem if you don't have a car since the bus stop is close by. Hotel and location is a 10/10 for me"

"Bath was great"

"I had a wonderful stay at this hotel! The room was very clean and comfortable, and the highlight was the breathtaking view of Mount Fuji from our room—it was truly unforgettable. The hotel also offers a Japanese-style public bath, which was a relaxing and authentic experience after a long day. Everything exceeded my expectations, especially considering the very reasonable price. I really enjoyed my stay and would absolutely recommend this hotel."

"酒店服務員服務非常細心，因為酒店規定接送客戶從酒店到河口湖站，每天只有三班巴士。我辦理退房時，第一班巴士理應已經開了，但酒店服務員卻替我安排可不可以踏上第一班巴士，結果成功上了巴士，再次衷心感謝服務員細心的安排"