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"The breakfast is great. Staffs are helpful and polite."

"We booked the Fuji View Room — great location! It’s only a 10-minute bus ride to the visitor shuttle bus station. The onsen was wonderful. After 3–4 days of sightseeing in Japan, my feet were pretty sore, and the onsen helped a lot."

"Excellent & convenient location. Staff very friendly & professional."

"Was a great place and location. 2 min walk from the station "

"Friendly staff, clean room, amenities accessible. "

"Helped me see Mt. Fuji at sunrise. There was a thick layer of fog forming right above the Yamanakako Lake in the early mornig, which seems to be a common thing in this season. Because this hotel was above the fog it didn't obstruct our view of the beautiful Mt. Fuji at sunrise. It was a very clear and sunny day, and the fog cleared up within a couple of hours after sunrise. If you are aiming for sunrise picture, this hotel really enhaces your chance of catching the precious view. "

"The room is spacious enough for a single occupant. Clean and housekeeping is done everyday. Breakfast included was so good. I did not like that reception sets the temperature of ac from the main office. I want to have control of the room's ac. c"

"Great same exact room as last time"

"Resort was a perfect mix. One side had a grand view of Mt. Fuji, the other side looked out into the theme park (Fuji Q Highlands). Hotel Guests had free access to the Onsen next door and had an enclosed walkway for access. The onsen was clean and had a great payment system for items you need (vending machines, souvenirs etc...); electronic bracelet that allowed you to purchase from venders & souvenir stoors. Final Payment for services at a kiosk on the way out. "