Search Castles in Christchurch

"Very kind staff"

"Clean convenient and good location"

"Clean room, very friendly staff, quiet rooms, couch and desk chair were very comfortable, had a reliable safe and mini fridge that held all our items needing refrigeration overnight. A great little stay for us before heading up to see the coastal causeway. It was across the street from the train station so very convenient for travellers such as ourselves. "

"Better instructions on where the parking is even with the app thing as they have none on site. Other than that good place to stay."

"The room was nice. Not big but as I expected. The dinner we had in the pub restaurant was very good. Chef cooked us a meal from the lunch menu as we didn’t want a formal dinner menu. The cooked breakfast was, however, awful. (I suspect not the same chef). Ordered Eggs Benedict. The sauce was runny, almost watery and the ham seemed like cheap supermarket processes sliced ham. Awful, especially as it wasn’t cheap. Also thought that for breakfast there should be free coffee refills (have to pay extra for coffee and orange juice although these are apparently included in the Continental breakfast). Would suggest you stick to continental or eat breakfast out. Staff pleasant and generally enjoyed stay. The price was reasonable and the standard was as expected in the price range and in a pub like hotel."

"I didn't actually stay east cliff as it was shut but I was not informed of this. A note was posted on the door that told me to go to the hotel next door. The man who checked me in seemed very overwhelmed and very little information about anything. My room was incredibly hot throughout my stay. I fed back about this numerous times but nobody cared. I couldn't sleep because it was so hot and was unable to turn the radiators down. I was advised to open the window but was on the ground floor and even though there were cables they could have been easiy cut and as a woman travelling alone I didn't want to do this. Lots of police and people hanging around near the hotel so didn't feel super staff. Really didn't enjoy this stay. It was pretty awful all round. Room very tired, spelt moldy. "

"Check in process poor, greeted by 3 staff staring at us none of whom spoke to say hello when we entered. Check in process very long delayed by user login issues. Went to room and keys didn’t work, returned to reception and waited again to be told had been given keys to incorrect room. Had booked king room on the basis that website showed there would be a walk in shower. We had shower over bath which we couldn’t use as there are no grab rails. Didn’t book breakfast and was told if we decided in morning it would cost an extra £5 each which is unreasonable when you don’t know if you will want breakfast until the morning. Felt forced into paying upsell for breakfast at check-in which we declined. Parking charge is high for overnight guests don’t be greedy Voco!"

"We had a lovely room overlooking the beach. Huge bed, beautiful view, and the room was modern and clean. The staff were all really friendly and helpful. We will definitely stay here again."

"Very comfortable stay. Good breakfast. Highly recommended."