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"Great Place, 3rd time staying."

"Shuttle easy to find. And on time"

"Room was very clean. Bus shuttle was great for going to the airport"

"Super nice ppl, clean room chill atmosphere I have no complaints "

"the airport shuttle was perfect. professional and organized. the staff in the hotel made sure no time was wasted in boarding. they took care of check out. without delay. very impressive. "

"Clean and good shuffle to and from airport"

"The concierge staff were helpful. rooms are ok, accept for the restaurant where the manager was quite reluctant to help when requested for ice cubes. "

"Professional "

"Pick up area is on the first level, outside the arrival gates. It is at 23b, which is next to the big 24. Once you find this the red shuttle is easy to spot. The facility is clean, staff polite, and overall experience pleasant. The capsule stay includes use of the onsen. Only complaint is that the bed is thin so you’re more than likely sleeping on a futon on a hard surface. Just be aware. "