"Check in was a wait but it was busy and the receptionist was nice. £13 a night for parking which I was not aware of.
I booked a premium king room with lounge access. The room was an interjoining room and we had very noisy next door neighbours banging and shouting. Walls were very thin - didn’t feel very private. It wasn’t a king bed - it was beds pushed together. The pillowcase had a hole in it but the bed(s)/ bedding were comfy. The room wasn’t big - as it was my first stay I wondered whether it was actually a premium room - as the premiums were meant to be larger. The bathroom was ok. The toilet you had to flush a few times, the tap for the sink is fixed in a place that caused it to spill water and there was a stained bath mat in the bath. The mini fridge was gd with water. We also had biscuits tea coffee. I thought we were going to have a view but 3/4 of the curtains covered a wall and only 1/4 had a window which showed a bit of the river.
I would’ve used the gym - didn’t know where it was - weren’t told and there was no information in the room. I also had to google breakfast times.
We had lounge access. It was packed in the evening but a gd area. There were a gd selection of drinks & canapés - but they weren’t covered and there were several bluebottles on the food. I would recommend getting lids or covers.
Breakfast was nice. A huge spread and everything we had was tasty. Staff were fab.
It was ok! Pricey for what it was in my opinion."