"We were happy to find the place expected: clean, neat, everything we needed, all easy to find, all communication prompt and clear. Diana replied quickly to questions. During our visit there was a huge snowstorm so we really appreciated that someone came to shovel the driveway/entrance multiple times over the few days we were there. A few (minor) notes: the front bedroom mattress is very firm, the bathroom sink is above the counter so kids could not reach it on their own, and the lefthand...

"Everything went really well. The apartment is perfect and clean. The only two issues are: (1) the apartment was very hot and we couldn’t find the control for temperature; (2) the outside of the apartment like the entrance to the building and the building corridors were but clean and the stairs entering the building is slippery. However, if I go to London again I would use this place especially over summer."

"Location was quiet Room was quiet and private (some vacuuming upstairs above bedroom) Found a sticky mess on floor near living room table No instructions for coffee machine or shower Bed was too high with only one side table Stairwell and entry door had too many levels Cupboards were installed for folks who were over 6 feet"

"We throughly enjoyed our stay. Welcoming and comfortable place.Elegant decor and stocked with all the nessessities. Our cat , Buddy was very at home here and warmed up to the area quickly.This place is ckose tonthe hospital and made our visit much less stressfulThank you so much !Catherine & Johnny G "

"Clean, functional and close to all we needed "

"Great communication and such a well stocked VRBO. Plenty of supplies, paper towel, tp - everything you need. We were there for a hockey tourney so the chilled bottled water and later checkout were greatly appreciated."

"We came into town for one night to tour the University with our daughter. The apartment was very spacious and clean. My daughter loved having her own room and washroom. The kitchen was well-equipped, and we were able to make breakfast in the morning before checking out. The location is great - it is in a quiet neighbourhood and close to the University and restaurants. The only issue we had was that the coffee maker didn't seem to be working, so we bought some instant coffee."

"We were 4 adults so this house suited us well for a short stay. We made good use of the common area which was very comfortable. The three bathrooms on the bedroom level were very convenient and private. The house is quite new and as such it felt big and airy, nicely decorated with accents. Just have a few comments about the linens: there was only a bare minimum of towels. No hand towel in the main floor powder room. Several of the beds had neither top sheets nor removable duvet cover. Several...