"チェックイン前だけでなく、チェックアウト後も荷物を預かってもらえて大変助かりました！2日目に観光をする予定があったので、駅のロッカーに入れるしかないかなと思っていましたが、その時にちょうど良い大きさのロッカーが空いているとも限らないのでとても有り難いサービスでした。駅と直結で雨の日でも濡れずに移動できましたし、ぜひまた利用したいと思いました。ありがとうございました！ "

"清潔　なお部屋でした。 快適でした。 朝食は食べていません。 "

"清潔なお部屋、お風呂〜そして女性限定のRefaの貸し出しでとっても満足に快適に過ごさせて頂きました❣️お風呂の水周りが本当に綺麗で使いやすかったです‼️友人に勧めたいホテルでした‼️"

"Great location, just a short walk from Nagano Station and easy to find. It's on the same road that leads to Zenkoji Temple. For a two-night stay this met my expectations. Facilities were clean and tidy. I also had the chance to dine in at their Mash Cafe - it was a nice, cozy ambiance and the food and drinks were delicious. Staff both at check-in counter and cafe were very friendly. "

"Facility is very clean and staff are nice. There were special snack from 8 - 10 p.m. with ramen or ice cream for one guest during my visit. "

"無料の朝ごはんが、ありがたいです。 提携ホテルでの無料入浴サービスも良かったです。 駅からすぐも、雨の日だったので、ありがたかったです。"

"Clean room, excellent staff, large room, high end amenities, great location to visit Matsumoto castle."

"Fantastic stay which totally exceeded my expectations! Location: * Convenient: about 5-7 minutes walk from Matsumoto Station and Matsumoto Bus Terminal * About 15–20 minutes walk from the main attractions like Matsumoto Castle * Lawson and Family Mart convenience stores at your doorstep * Safe and quiet neighbourhood Rooms: * The room was surprisingly spacious and very clean * Beds are really comfortable * The hotel provides guests with their owj junbei to wear in the room and around the hotel...