Search Cottages in Chesterbrook

"The staff was exceptional from the valet that greeted us to the gentleman that checked us in at the front desk, and the bell person that showed us to the room. Not to mention the lady that checked us out. And the valet that brought us the car. Everyone was very present, courteous and effective in giving us a great experience. "

"Beautiful room. Everything was clean and fresh."

"I really can't say enough about the staff. Each person we encountered was friendly and helpful. They offered options and ideas. It was a lovely room, but the staff made the stay memorable. "

"The room is spacious and neat, and the staff are friendly, so you'll like it all. The kitchen and laundry are so good. "

"Everything was excellent!!!"

"We were very disappointed with our stay, especially given the accessibility needs of my adult son, who has cerebral palsy. The hotel charges $25 per day for parking, which was not clearly communicated ahead of time. There is also no complimentary breakfast, which felt disappointing for the cost of the stay. While there is a ramp leading to the pool area, the pool itself is not fully accessible. There is no pool chair lift, so my son was unable to use the pool at all. We stayed in an ADA room, but the beds were extremely high. My son could not safely transfer from his wheelchair to the bed without me physically lifting him, which defeats the purpose of an accessible room and posed a safety concern for both of us. In addition to these issues, the front desk staff were rude and unhelpful, which made an already frustrating experience worse. We choose hotels carefully based on accessibility, and unfortunately this property did not meet our needs. I would not recommend it to travelers with mobility needs or families relying on ADA accommodations."

"Outstanding stay."

"Parking is expensive "

"Was disappointed with the Starbucks"