Search Resorts in Chemuyil

"Food, pool and room were great, menus at the specialized restaurants could offer a larger selection, just one very rude waitress we encountered, when we had dinner at the Italian place."

"The number of activities is huge. I like that! The food was Excellent. More effort to keeping the beach in good condition would help your cause. A better system for walk up bar service. Within our party of 6, all but one of us experienced que jumping, which led to arguments. Lines on the ground where people need to line up for drink service. "

"Everything was fine, the staff was courteous and attentive. The bed and pillow were very comfortable. The VIP upgrade provided by Expedia as we are Gold did us pretty much nothing. The $100 resort credit is very misleading as we were told when booking an add on to one of our excursions (ATV's) that it could be used for that and come to find out that was not the case. We did not receive any of the $100 credit while there. There seems to be poor communication with what each individual knows as one person would say one thing and the next would say something different. There were large glass doors that separated the area of the elevator and the rooms which were broken and falling. We reported it twice and it was never addressed. A serious safety issue if the glass did fall from the door. 6th floor. You will be offered to take a tour of the property to become a member. We were told it would take 90 minutes and we would get free massages. It took two and a half hours. When booking excursions with our More Inclusive plan, we were not given very much useful information on what we needed to bring or wear and needed to ask several different people before we got any answers. Overall it was fine however we would not stay at this property again. Why? The food... the food was average at best and closer to below average. There were so many times that we ate and the food was unseasoned or just not cooked properly. My wife actually lost weight on the trip. How does that even happen?"

"We had a wonderful stay at the hotel. The food was really great, and everything was amazing. The only small issue I had was a bit of a musty smell in the room, but they resolved it really quickly by providing a dehumidifier."

"Amazing resort, and extremely family oriented. The staff is incredible and very attentive."

"The food was good. Pools close by 7pm. Public access washrooms were not always clean. Staff in the stores were not helpful or friendly. Hotel staff was good."

"Beautiful resort! Service is amazing! We enjoyed our stay to the fullest. Would 100% recommend. "

"The staff was absolutely amazing, and the resort itself was breathtaking — easily the most beautiful resort I’ve ever stayed at. Every meal we had was incredible, from the restaurants to the room service. El Gaucho was definitely our favorite restaurant! My partner and I celebrated our 3-year anniversary during our stay, and the resort made it feel so special. We attended the Chic Cabaret and experienced a beautiful cultural show, along with a special dessert and anniversary shoutout that was so thoughtful. Every staff member we encountered was kind, attentive, and welcoming. We truly loved every minute of our stay and cannot wait to return."

"We’ve been coming to the Barcelo for more than 20 years. We were very surprised to see how rundown it had become and how poorly it was maintained. The food was mediocre, at best, meats every day were dried out and we watched other guests sawing to cut pieces off. Our room was not cleaned and no clean towels provided 2 of our 7 days there. In addition, the gift shop at the pool area completely ripped us off. There was no price tag on a 6oz bottle of sunscreen and shame on us for not asking the cost. We anticipated paying $20 or so, which would have been more than double its store cost,especially since we’re guests, but when the charge appeared on our credit card, they had charged us $56!!! We thought it must be a mistake, but no, rip your guests off and extort them. Needless to say, we will not ever be returning to the Barcelo."