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Castelo Hotel

4.0 star property
Guests can relax with spa treatments in this city center hotel or enjoy a cup of coffee in the welcoming lobby atmosphere

Choose dates to view prices

Castelo Hotel, in the city's heart, offers a peaceful retreat with amenities to enhance your stay. Enjoy a breakfast buffet, relax on the terrace, swim in the indoor pool, rejuvenate at the SPA, stay connected with free WiFi, and explore the city with bike rentals.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available
The current price is SAR 361
SAR 383 total
includes taxes & fees
29 May - 30 May

About this property

Castelo Hotel

  • Upscale hotel in the city center
  • You can look forward to a free breakfast buffet, a terrace, and laundry facilities at Castelo Hotel. Take some time to relax at the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a business center.
  • Other perks at this hotel include:
    • An indoor pool
    • Bike rentals, self parking (surcharge), and a 24-hour front desk
    • Concierge services, an elevator, and tour/ticket assistance
    • Smoke-free premises, luggage storage, and coffee/tea in the lobby
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at Castelo Hotel boast thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Free toiletries and hair dryers
    • Flat-screen TVs with premium channels
    • Wardrobes/closets, electric kettles, and heating

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  • Parking included
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9.4 out of 10, Exceptional, 272 reviews
The price is SAR 330
SAR 350 total
includes taxes & fees
28 May - 29 May
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 5 per day (in/out privileges)
  • Spa fee: EUR 10 per person per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Swimwear and footwear are required in the spa area.
Property Registration Number 8313

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Castelo Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Castelo Hotel?

As of 20 Jumada I 2026, prices found for a 1-night stay for 2 adults at Castelo Hotel on 29 Jumada I 2026 start from SAR 361, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Castelo Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 5 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Castelo Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Castelo Hotel?

Check-out is at noon.

Where is Castelo Hotel located?

Located in the heart of Chaves, this spa hotel is steps from Museu da Região Flaviense, Chaves Castle, and Torre de Menagem & Museu Militar. Church of Santa Maria Maior and Museu de Arte Sacra da Catedral de Chaves are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 119 out of 159 reviews
Rating 8 - Good. 35 out of 159 reviews
Rating 6 - Okay. 3 out of 159 reviews
Rating 4 - Poor. 2 out of 159 reviews
Rating 2 - Terrible. 0 out of 159 reviews

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay & warm welcome!

Great modern hotel, fantastic location and comfortable rooms....thanks for a great stay!!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Breakfast buffet is excellent . Staff was really great.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Friendly staff and overall very clean. Breakfast which was included in price very good all you would need.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Rute

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy and clean hotel. Great breakfast selection and friendly employees
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING front desk staff!!! They were able to assist with all of our touristy needs :)
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Absolutely perfect in every respect. From the beautifully air conditioned room, to the quality of the bedding and towels and a great location too
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay great location. Secure parking room was lovely and comfortable bed. Good selection for breakfast
Stayed 1 night in May 2024
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk staff was very friendly, Hugo was great help.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Location, village, food was fantastic. Parking ok
Stayed 1 night in May 2024
Verified

8/10 Good

Joseph

Very nice hotel. Good service
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for Chaves

Excellent hotel in good central position. Clean, comfortable, good service and nice ambience.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

J L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Lovely modern hotel. Secure underground parking for the motorbikes but check it out before you park. The entrance / exit is only short but it's steep. Very helpful reception staff.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Ivy

Liked: Cleanliness, property conditions & facilities
Great rooms with a castle view. One staff member at check-in was rude when we arrived early.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Mattias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully located next to the castle in the centre of Chaves. Close to supermarkets, aswell as bars and restaurant. The hotel is modern, fresh and the staff are friendly and will go the extra mile to satisfy your needs. Will choose Castelo next time I go back to Chaves.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but walls are thin if you are a light sleeper, I would definitely stay again!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location!
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Joseph Dos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a very nice location
Stayed 5 nights in Sep 2022
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing The Hotel is amazing clean spacious and very very nice The rooms are very large and very comfortable bed The pool and the hot tub are wow All I have to say is a must to see and stay
Stayed 1 night in Jul 2025
Verified

8/10 Good

Natalia

Liked: Staff & service, property conditions & facilities
The hotel is very nice and modern.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for Chaves

Very nice hotel. Great beds.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well looked after and pride taken in providing a great guest experience
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and ample free parking. Breakfast was simple, good and more than adequate. Staff was friendly and helpful. No real amenities like a restaurant, big bar, and the spa with pool is only if you upgrade, but if all you’re looking for is a nice clean room in a great location, then you can’t go wrong.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, clean and comfortable. Great breakfast, right in the middle of the city. Walkable to multiple restaurants and cafes. Would give it 10 stars
Stayed 5 nights in Jul 2023