Charlton Kings Vacations

"The room I booked wasant the room I was given it shown a massive room in the pics when got there had a tiny actic room"

"The car park was not lite at night so I was worriedabout the secuirty of my car. The hotel is adjacent to the A40 so the traffic noise was a concern especially early morning"

"The carpets in the inn were filthy when walking up to the rooms! The beds were super squeaky and the room got super warm at night. We asked for a fan and were given one that doesn't work. Sleeping was almost impossible for me. The en suite bathroom we had in the double room did not only not have a latch, but the door also somehow swung and was overall very inconvenient - not ideal if you're travelling with someone who's not your partner. The staff was probably the best part - super friendly and...

"Classical good looks and a fabulous location. I expected that meant I’d have to compromise with poor facilities and service- not at all. Ice cold air con and a big modern room"

"The staff are friendly and willing to help. However, the room has no air conditioning, which is different from what was listed on the booking site. The window can only be opened up a tiny bit, which is unhelpful and made for a very unpleasant summer night."

"This is a beautifully furnished, elegant hotel in the centre of Cheltenham. It’s in a quiet part of the town and with easy walking to Montpellier. The rooms are spacious, beautifully decorated with high quality tea, coffee-making machines. A fridge with a bottle of water is a thoughtful addition, the toiletries are Occitane, and the towel are of good quality cotton. The room had air conditioning which was essential during a heat wave. There is parking but it is charged per night. There is a...