Charlecote Vacations

"This is our second stay here. It's in a great position, close to Stratford but quiet, lots of outdoor space for the dog and lots of parking. The hotel is very dog friendly, staff, rooms, restaurant. Treats available and great dog menu option. As far as the decor is concerned, the hotel is clean but the decorating and finish leaves much to be desired. Although it's freshly painted, holes and cracks aren't filled, plaster patches aren't sanded... The final touch let's them down. The only problem...

"Very friendly staff"

"I assumed I would be staying in a hotel reflective of the pictures shared, however our actual accommodation was in some of the side rooms, in a building that was definitely worse-for-wear. Most of the services that we had expected to be part of the amenities came with an extra charge - from using the gym and pool, to changing rooms because our fan was broken in the middle of a heatwave (they ended up giving us another fan for free). The staff we interacted with were nice and polite, but I got...

"Great hotel, pool and play spaces excellent, restaurant and food options good too. Nice family or celebration venue. Helpful and friendly staff. No room aircon but good fan, and restaurant aircon very effective for a chill out! 👍"

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"We liked that the hotel was right in the heart of town and that there was a lot of energy and activity around. The restaurant was only fair in so far as the food goes. The service was haphazard in the restaurant and there was no one to greet you. The room was okay , but it was cold when we were there and the heat did not work. We had constant air conditioning blowing on us. The front desk was sympathetic to the problem, but was unable to fix the issue. By the second night , the front desk person...

"Loverly riverside terrace with plenty of seating areas. Breakfast is wide ranging but can be a bit of hard work finding all the choices and very busy on weekends. Club Lounge fills up quickly when complimentary drinks and snacks appear. Very effective air con in rooms. But in comparison to other local hotels, we would always stay here."

"The hotel was ok, a small section was a nice historical building with character but large bits are new and dated and not in a good way. The rooms where very hot and not air conditioned, it was cooler going outside in the 30+ def then it was in the room. By biggest annoyance was the parking l, they have lots of it but it’s an extra £7 a night per vehicle, not per space. Now I know that seems an odd thing to say, but I stayed the with my father and we both traveled up by motorcycle. So we only...