Find all hotels by Independent in Chaparral, NM

"For the price I do not recommend"

"Stayed one night at Americas Hotel El Paso Medical Center and honestly had one of the most comfortable hotel experiences ever. The room had such a unique vintage charm — every piece of furniture and decor felt thoughtfully chosen and gave the place so much character. Everything was clean, cozy, and well maintained, and the atmosphere felt warm and relaxing from the moment I walked in. It didn’t feel like a generic hotel room at all. Would absolutely stay here again when I’m in El Paso."

"Everything was great! kind staff!"

"Double charged me- room was smoky- bedroom furniture broken- pool disgusting- linnens dirty"

"Not clean, stains and hair all over the sheets, smells a bit weird, bathtub dirty, people banging on the random door thats inside, ac machine smelled moldy, ice machine was broken"

"It was very convenient to be able to walk a short distance from the airport. The room was nice. I slept well with no disruption. I really like the free fountain Coke. I'll stay again next time I come to El Paso."

"First the man at the front desk said that my reservation was canceled by Expedia and to call Expedia. The phone numbers that I found for Expedia customer service were wrong, one was a company that does adult chat lines. Then the front desk said that the manager of the hotel canceled my reservation because they had issues with several of their rooms. I was NOT notified of this prior to my arrival. Then the front desk finds me a room which was disgusting, no pillow cases for the old worn stained pillows, one of the beds was not clean with hair on the sheets, all counters were dirty, and there was pink and gray/black MOLD on the door frame of the bathroom! I had no where else to go, all hotels were booked due to the BTS concert. The light outside of my room was not working so I didn’t feel safe opening my door or leaving my luggage in the room. I came for the BTS concert and all I could do was cry because I had no where else to go. It was a horrible experience and I am requesting a refund because it was not worthy of the $500 I paid for it. It was beyond disappointing. Please respond."

"It was a very nice hotel, especially BTS was staying at this hotel while we were there. Unfortunately we could not stay 2 nights, due to such high demeand for hotels at that time."

"Just stayed over night and great hosts and room was nice and clean "