B&B in Chachoengsao Province

"staff could be more attentive "

"Very disappointed that the A/C didn't work in the room and had to move to a new room after I had already started unpacking my stuff because staff insisted I wait to allow the a/c more time to cool even though I had brought the problem to their attention shortly after I arrived. The bathroom shower situation was confusing and an accident waiting to happen. There is no confined shower area therefore the tile flooring is wet and potentially slippery to walk on. I wasn't able to figure out how to operate the shower and had water on the floor. Moved over to the bathtub to shower/bathe and had to walk across wet tiling to do so. Not safe conditions."

"The airport shuttle was convenient. The property has 2 different hotels in one complex which is ran by the same company. So check in is managed by the same front desk. We booked the Premium rooms and were given a room at Courtyard Hotel. Highly recommended as it is newer. The room was clean and spacious. The Aircon works very well. They had the best room slippers in my opinion even better quality than the Ritz in HKG! I wish I took them with me. There is a service station near the main road with a 7/11, a massage place, KFC and other cafes. So it’s convenient. I would stay here again if I had a layover in BKK in the future. "

"Great location "

"great service, not a new building but very well maintained"

"The staff was amazing "

"The staff was great, the room and food excellent, and unlike many hotels I’ve been to it was very easy to find the representative at the shuttle gathering point at the airport."

"Loved the service and the food!"

"Staff is not very friendly, we would pass them and say hi or smile and they would just ignore us. They provide free airport shuttle, once we arrived at lobby at time specified we were told to wait at lobby , they would call me and gave me a ticket. They were calling a shuttle for us. We put our luggage by front door and walked into the lobby store for less than 5 minutes and went back to the front door with our luggage. 10 minutes later the receptionst approaches us and tells us the shuttle left without us. I asked why, she said I did not see you, I said my luggage is here and I was right there in the store. She said yes I know, sorry and walked away. We had to find our own way to airport. From the 6 hotels we stayed at during our vacation, this was the worst one. "