"Excellent location and friendly staff. The room that I booked was not what I was given at check in"

"The check-in process was extremely frustrating from start to finish. Before our arrival, I received an email and text message with a code to retrieve our room keys from a lockbox. Unfortunately, the information I was sent was not intended for us. We unknowingly entered a room that appeared to already be occupied, which was both embarrassing and concerning. When I returned to the front desk to explain what had happened, the gentleman working there was rude and made me feel as though the mistake...

"Such a cute little suite for my husband & I to stay in. Within walking distance of many stores & places to eat."