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"Rooms were very clean staff was friendly only issuse were with the elevators they had to be manually triggered by staff at one point as they were going on and off line "

"Great! "

"Breakfast tacoss amazing"

"I just wanted to share my experience. Overall, it wasn’t great, and I don’t think I need to go into every detail to explain why. I really wish the customer service had been better. We were honestly disappointed because we were expecting SoundWaves to be the main highlight, but when we arrived, we were simply told it was sold out. There wasn’t any empathy or even an attempt to ask why we were there it just felt very dismissive. That part was especially frustrating. We’ve never had an experience like this before, so it was really disappointing. I hope this can be improved moving forward, because it could have made a big difference in our overall experience.This happened on 4/11/2026.. Terrible experienced!! "

"I enjoyed the cinnamon rolls for breakfast. The original guy who checked us in, reversed our check in process, but the manager stepped in and handled the situation for us."

"Steve, the doorman, was excellent and helpful. The hotel has a charming, old world elegance with a friendly vibe. Great location. Would come back. "

"Everything was great "

"Breakfast is awesome"

"The breakfast menu and quality was great. Staff were very eager to please and pleasant. Everything was very clean. The only thing I would improve on is the hotel bar, although the service was good, it is small and needs to be improved on."