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"Nice staff at desk and bar"

"A few concerns that I had during my stay: - When we arrived the snack package that we ordered was not in our room. When brought, it was missing many of the items that were supposed to come in it. - The first night, our bartender was not very friendly and spent a lot of time talking to one guest. They seemed bothered when they had to stop talking to that guest to help someone else. - The first morning, an alarm went off at 5:30 in the morning and again at 6:30. We did not set the alarm and that woke us up. There was also an alarm going off in the room next to us for a long time until we called the front desk. I set the alarm to not go off the next morning, and it still went off at early times that we did not set."

"Upon checking in, we were each given a drink ticket, good for 3 cocktails. Our room also included and excellent dinner buffet and breakfast buffet! The room was clean and comfortable. Excellent staff! Very friendly ! And they have their own, enclosed, parking garage! "

"Didn't eat breakfast. Parking lot was around corner from front"

"Na"

"Left before breakfast "

" Breakfast was amazing. Staff were stiff and arrogant except Winnie...all of them are from one culture and background and many speak little English, or if they do not with guests!"

"I was unable to check in without my husband there. This was a big inconvenience for me and my three daughters who were traveling alone. There should have been an email or a phone call stating that his card would not be allowed to be used by me even though we have the same last name. I had a panic attack because so anxious about where me and my daughters were going to stay."

"Dani was an excellent over the top desk clerk who assisted us during our stay. She was the most pleasant person we met during our time in Ohio. We would chose to stay here again because of her alone!!"